Ulster Bank For Sole Trader

Business Current Account

Overall Score Attribute Scores Number of Ratings
56%
  • Fair & Clear
  • Value
  • Tailored
  • Available
  • Informative
Average score based on 41 ratings

Products and Services

Product or Service Scores Number of Ratings
Credit Card
Based on 12 ratings
Loan
Based on 4 ratings
Invoice Finance
Based on 1 rating
Deposit or Investment Account
Based on 13 ratings
General Business Support
Based on 6 ratings
Merchant Services
Based on 5 ratings
Insurance
Based on 2 ratings
Foreign Currency Services
Based on 1 rating
Commercial Mortgage
Based on 1 rating
Interest Rate Hedging Instruments
Based on 1 rating

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 2 ratings

All Comments for Selected Business Size

  1. "They're a helpful and friendly service when I go to the bank." Northern Ireland; Transportation and storage
  2. "It is an acceptable service." Northern Ireland; Information and Communication
  3. "[They're] providing [an] average service." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  4. "They are no better than okay." Northern Ireland; Administrative and Support Service Activities
  5. "I wouldn't recommend them. They're useless for business." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  6. "The service is satisfactory. The charges are quite high." Northern Ireland; Real Estate Activities
  7. "I'm satisfied with the service." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  8. "I would not advise anyone to use Ulster Bank for transport business." Northern Ireland; Transportation and storage
  9. "We use [a] very basic banking service." Northern Ireland; Accommodation and Food Service Activities
  10. "[It's always acceptable. We never had any problems with them." Northern Ireland; Arts, Entertainment and Recreation
  11. "The service is quite good." Northern Ireland; Professional, Scientific and Technical Activities
  12. "The service is very good." Northern Ireland; Professional, Scientific and Technical Activities
  13. "It's just alright." Northern Ireland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  14. "A very basic service." Northern Ireland; Agriculture, Forestry and Fishing
  15. "Excellent service. I use online banking which is a great site to use." Northern Ireland; Information and Communication
  16. "I only use it to pay in and for direct debits and fees. Everyone has to pay them." Northern Ireland; Accommodation and Food Service Activities
  17. "It is just reasonable." Northern Ireland; Financial and Insurance Activities
  18. "It's satisfactory. It is what it is. Just does what it should do as a bank." Northern Ireland; Transportation and storage
  19. "The service I receive from Ulster bank is poor. There has been no support in the local branch and I am not happy with the service." Northern Ireland; Professional, Scientific and Technical Activities
  20. "They don't really provide any service. They don’t communicate with me." Northern Ireland; Professional, Scientific and Technical Activities
  21. "Adequate." Northern Ireland; Arts, Entertainment and Recreation
  22. "It is sufficient." Northern Ireland; Human Health and Social Work Activities
  23. "They're just about alright." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  24. "They are very approachable. I am happy with the service I receive and the relationship we have." Northern Ireland; Manufacturing
  25. "Very good under some circumstances." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  26. "Very, very good actually. I can't complain because I don't run into the red. I keep it in the black." Northern Ireland; Other Service Activities
  27. "I would call it self service. In my view, they don't provide me with service. The Ulster bank cock-up of an IT meltdown is still very much in their client's heads. It's hard to forget that. We in Northern Ireland were impacted more than the rest of the UK, so we were without banking for something like ten days. I suppose in terms of it being business banking, I'm not sure about what services they could be providing me with, or how they could be helping me. You're left to get on with it. You have an account and that's it." Northern Ireland; Professional, Scientific and Technical Activities
  28. "[It is] barely adequate." Northern Ireland; Agriculture, Forestry and Fishing
  29. "They provide a service but very little customer feedback and very little customer service. Extremely hard to contact." Northern Ireland; Agriculture, Forestry and Fishing
  30. "No service other than taking lodgements. The bank went down for days and left lots of people without access to their accounts. It was terrible." Northern Ireland; Other Service Activities
  31. "[I'm] very close to moving from Ulster bank, because of the problems I've had in the past year. They have a lot of problems with their banking system." Northern Ireland; Other Service Activities
  32. "Satisfactory. Longer working hours would be better." Northern Ireland; Other Service Activities
  33. "Just the same as everybody else." Northern Ireland; Other Service Activities
  34. "We don't bother them and they don't bother us." Northern Ireland; Arts, Entertainment and Recreation
  35. "Satisfactory." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  36. "The local branch is excellent, with friendly and knowledgeable staff. Often let down by national management." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  37. "They are much the same as any other bank when it comes to the mechanics of the transactions, but they are much better than other banks when it comes to the friendliness of their staff in branch." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  38. "With a very small turnover I think they should have lower monthly rates for sole trader accounts." Northern Ireland; Human Health and Social Work Activities
  39. "For the most part I find them helpful. As it's a small business I can't really speak about all their services." Northern Ireland; Accommodation and Food Service Activities
  40. "It is a very good service." Northern Ireland; Professional, Scientific and Technical Activities
  41. "The service in the local branch is really good, but overall I'm unhappy with the support Ulster Bank has given me." Northern Ireland; Human Health and Social Work Activities
  42. "I suppose because it's local it knows me and it treats me as a valued customer. First name terms and all that!" Northern Ireland; Construction
  43. "They are very approachable if you need to speak to anyone." Northern Ireland; Arts, Entertainment and Recreation
  44. "Uncomplicated." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  45. "It's very good and they are very friendly." Northern Ireland; Construction