THE MAIN WAYS
Business Current Account
This shows scores for all the banks that our respondents say they use for current account. Each bank’s overall score is shown, as well as its score on five individual attributes, and we show how many ratings this score is based on.
Products & Services
This shows the overall score for each bank on 13 different products and services which banks offer to businesses.
About The Business Banking Insight (BBI) Research Programme
HM Treasury announced the launch of the BBI programme in November 2013. The programme examines the performance of individual banks as reported by 20,000 small and medium sized UK businesses via a telephone survey, and makes the output publicly available via a bespoke website. The programme is actively supported by HM Treasury and is jointly driven by the Federation of Small Businesses (FSB) and the British Chambers of Commerce (BCC), with counsel from an advisory group that includes the HM Treasury, British Banking Association, Royal Bank of Scotland, HSBC, Lloyds, Barclays and the Department for Business, Innovation & Skills. Leading independent research company ICM undertakes the BBI research, which will be repeated on an ongoing basis every six months, and has built this website in collaboration with its sister company TMW.