Co-operative Bank For Sole Trader

Business Current Account

Overall Score Attribute Scores Number of Ratings
75%
  • Fair & Clear
  • Value
  • Tailored
  • Available
  • Informative
Average score based on 163 ratings

Products and Services

Product or Service Scores Number of Ratings
International Trade Finance & Support
Based on 2 ratings
Credit Card
Based on 19 ratings
Merchant Services
Based on 8 ratings
Loan
Based on 5 ratings
Insurance
Based on 2 ratings
General Business Support
Based on 14 ratings
Payment & Transaction Services
Based on 8 ratings
Foreign Currency Services
Based on 5 ratings
Asset Finance
Based on 2 ratings
Deposit or Investment Account
Based on 38 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 10 ratings

All Comments for Selected Business Size

  1. "Very good, and it's free." Northern England; Real Estate Activities
  2. "Very, very good. We've had no problems with them. They haven't done anything untoward. We're very happy with them. We bank with the Co-op because they offer free banking to businesses, and they were recommended by the Federation of Small Businesses." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  3. "Friendly and helpful." Southern England; Education
  4. "Very economical service, but you have to be a member of the federation of small businesses." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  5. "Easy to use and reliable." Southern England; Information and Communication
  6. "I think the service was excellent." Southern England; Arts, Entertainment and Recreation
  7. "Excellent service. No trouble." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  8. "It is simple and cheap." Southern England; Human Health and Social Work Activities
  9. "Very good on the phone but their Internet interface is not the best." Southern England; Information and Communication
  10. "It's adequate." Scotland; Financial and Insurance Activities
  11. "Very acceptable service enhanced by the fact that it is free because I am a member of the Federation of Small Businesses." Northern England; Professional, Scientific and Technical Activities
  12. "I'm pleased with them." Southern England; Transportation and storage
  13. "It's been very straightforward. The advantages for me are being able to pay in cheques using prepaid envelopes and being able to access online for the other transactions." Southern England; Construction
  14. "Very thorough and very attractive to business owners as they open on weekends." Northern England; Human Health and Social Work Activities
  15. "I don't see any difference to any other bank." Northern England; Education
  16. "I'm happy with it." Southern England; Other Service Activities
  17. "Very good. Excellent. Any questions, they just answer them." Northern England; Other Service Activities
  18. "It's convenient." Scotland; Agriculture, Forestry and Fishing
  19. "Not very helpful." Southern England; Financial and Insurance Activities
  20. "Basic service. That's it." Southern England; Other Service Activities
  21. "Efficient and professional." Wales; Real Estate Activities
  22. "Straightforward and meets my requirements." Northern England; Other Service Activities
  23. "Slightly complicated when we first opened the account but easy to get used to. That's all." Northern England; Human Health and Social Work Activities
  24. "They are very efficient and extremely helpful, and most importantly don't make charges for businesses." Southern England; Other Service Activities
  25. "Value for money. It's free business banking with the Co-op." Northern England; Other Service Activities
  26. "Very good." Wales; Accommodation and Food Service Activities
  27. "Very efficient because it gives us what we want." Southern England; Arts, Entertainment and Recreation
  28. "Very efficient. I've got no problem with them." Southern England; Administrative and Support Service Activities
  29. "It's fine. They don't make any mistakes." Northern England; Other Service Activities
  30. "They are very approachable and they are in this country." Southern England; Agriculture, Forestry and Fishing
  31. "Free banking and credit on the account." Northern England; Human Health and Social Work Activities
  32. "Excellent. A very good service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  33. "They're very supportive of small businesses and they have a great annual reward scheme." Southern England; Human Health and Social Work Activities
  34. "Friendly. Personal. Supportive. Efficient and low cost banking." Southern England; Human Health and Social Work Activities
  35. "[It's] simple and straightforward." Northern England; Human Health and Social Work Activities
  36. "It's okay but it could be better." Northern England; Information and Communication
  37. "The thing with small business is, the bank has just reduced my overdraft." Southern England; Accommodation and Food Service Activities
  38. "I'm very happy with them." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  39. "It's good." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  40. "It is very good." Southern England; Other Service Activities
  41. "[They're] adequate." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  42. "They do exactly what I want them to do and they don't charge me for it." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  43. "It's very good. I would say [it's] excellent because they are always very helpful." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  44. "[It's] fine. I don't really have the many dealings with them. I just pay in and pay out." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  45. "They are good. I get [a] bonus every year. I do not get business bank charges or rates." Southern England; Manufacturing
  46. "[It] provides a good service. [In terms of] overall banking and online banking. In branch, they are very helpful." Northern England; Other Service Activities
  47. "Good, quick and efficient." Northern England; Construction
  48. "Adequate." Northern England; Transportation and storage
  49. "My banking needs are simple and the Co-op provides the service I need." Southern England; Real Estate Activities
  50. "Perfectly competent." Southern England; Construction
  51. "It's perfectly fine, but not technically advanced." Southern England; Professional, Scientific and Technical Activities
  52. "It is adequate for my needs." Northern England; Accommodation and Food Service Activities
  53. "It is a very satisfactory financial institution for the service I need." Scotland; Transportation and storage
  54. "I transferred my banking to the Co-operative bank due to federation of small businesses recommendation. The federation of small businesses [offer] a promotion for the Co-operative bank. If you join the federation of small businesses you get free banking with the Co-operative. This is not correctly true, but you do receive cheaper banking." Scotland; Information and Communication
  55. "[It's] straight forward. [The] only problem is that they have very few branches available. We do everything online." Scotland; Human Health and Social Work Activities
  56. "Very good. Any questions we have, they deal with. The only problem is getting hold of them." Wales; Professional, Scientific and Technical Activities
  57. "They provide me with free banking." Southern England; Human Health and Social Work Activities
  58. "The service is friendly but the online banking isn't user friendly. Descriptions of payment methods are confusing." Southern England; Professional, Scientific and Technical Activities
  59. "Their customer support service is excellent." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  60. "Their charges are too high." Scotland; Construction
  61. "Very good. I have never had any problems with them and the call centre is in the UK, which is very important." Northern England; Information and Communication
  62. "It's very good. Every time I contact them, they're very helpful." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  63. "First class, ethical service." Southern England; Financial and Insurance Activities
  64. "They are very good, and I have not had any problems." Northern England; Arts, Entertainment and Recreation
  65. "I've always had helpful and satisfactory service from them." Southern England; Professional, Scientific and Technical Activities
  66. "You can actually get gold of them. They actually speak to you sensibly. I have accounts with other banks and they don't want to speak to you." Southern England; Arts, Entertainment and Recreation
  67. "The service I receive is good. I have had no problems at all." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  68. "They are very efficient." Southern England; Construction
  69. "[It's] simple and straight forward." Northern England; Education
  70. "[It's] adequate for my needs." Southern England; Information and Communication
  71. "[I'm] quite satisfied. They fulfil my requirements." Northern England; Agriculture, Forestry and Fishing
  72. "[They're] competent [and] adequate." Southern England; Construction
  73. "[It's] very good value. I get the account through a deal with the federation of small businesses that means it's free." Southern England; Information and Communication
  74. "It's just a straight forward business bank account." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  75. "It's absolutely excellent." Southern England; Financial and Insurance Activities
  76. "I think it is a good service and the fact it is ethical. It is efficient." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  77. "It's the only business account that I am aware of which is free of annual fees, as a result of its association with the FSB and actually gives you £25 on the anniversary on the opening of the account." Northern England; Professional, Scientific and Technical Activities
  78. "[They're] out of date, in the dark ages, they don't use modern tech properly." Southern England; Construction
  79. "[It's] excellent." Northern England; Professional, Scientific and Technical Activities
  80. "[It's] excellent. I don't demand a lot and they give me what I need." Northern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  81. "Right from the start they have been very supportive and have been instrumental in the success of our business in its start up." Southern England; Other Service Activities
  82. "Lost cost and satisfactory." Wales; Professional, Scientific and Technical Activities
  83. "Ok, but not useful." Wales; Professional, Scientific and Technical Activities
  84. "They are very fair but a big problem is the amount of time they sit on my money. From the time I put it in it takes up to four days for it to show in my account." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  85. "Generally, the service is great." Southern England; Financial and Insurance Activities
  86. "Good. Don't use them often." Southern England; Arts, Entertainment and Recreation
  87. "Reasonable." Northern England; Professional, Scientific and Technical Activities
  88. "There are no bank charges. Our banking is fairly straightforward. The most important thing to my business is that the bank is good value and cheap." Northern England; Information and Communication
  89. "Helpful, reliable, easy to use." Southern England; Arts, Entertainment and Recreation
  90. "They are satisfactory for what I want." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  91. "It is adequate." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  92. "They are adequate." Southern England; Construction
  93. "Incompetent, unhelpful. A disappointment. I expected them to be something special but they are worse than any other bank." Southern England; Arts, Entertainment and Recreation
  94. "Just excellence, no fuss no bother, no stress. It's so straightforward it's unbelievable." Northern England; Agriculture, Forestry and Fishing
  95. "It is very satisfactory." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  96. "I find it friendly and easy to use." Southern England; Arts, Entertainment and Recreation
  97. "I am satisfied in general. They have good customer service and communicate with me well." Southern England; Construction
  98. "[It's] good, nine out of ten. [They have] free business banking, [and I] pay in at [the] post office." Northern England; Professional, Scientific and Technical Activities
  99. "Good value for money. They are very competitive with their charges." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  100. "It's very good. It's what I want. My problem with the bank is the problems with the bank and not the service. It's the problems of the bank, which could impact on my business, which slightly worries me." Northern England; Administrative and Support Service Activities
  101. "Works perfectly for me, [it] does banking in the post office." Southern England; Accommodation and Food Service Activities
  102. "I find them satisfactory, they suit my business needs." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  103. "The only reason we are with them is because they offer federation customers totally free banking." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  104. "I've never had any problem. Everything's gone very efficiently." Wales; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  105. "I don't do anything else with the bank. It does what [I] need." Northern England; Professional, Scientific and Technical Activities
  106. "[They're] difficult to contact. Only online services seem available, [and] trying to speak to someone is frustrating." Northern England; Accommodation and Food Service Activities
  107. "They are very good." Southern England; Accommodation and Food Service Activities
  108. "It's okay, one or two small exceptions, [I've] not had a pin for my new card I got three or four weeks ago." Southern England; Information and Communication
  109. "I am just very satisfied. I don't really think about it, as I have a simple business, so no complex needs." Northern England; Arts, Entertainment and Recreation
  110. "Professional." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  111. "It does what it says. They provide me with my account and that's it." Southern England; Other Service Activities
  112. "Exactly what I need." Northern England; Construction
  113. "They provide an excellent service, as they have no charges for cheques or putting money in or out of accounts. Their fees and charges are very low which is great." Southern England; Financial and Insurance Activities
  114. "It's a minimal service and I'm perfectly happy with the service I have." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  115. "Generally satisfactory." Southern England; Administrative and Support Service Activities
  116. "They provide free banking for small businesses." Southern England; Arts, Entertainment and Recreation
  117. "I would say that the bank does not charge me for anything, therefore, it's perfect for a business." Scotland; Arts, Entertainment and Recreation
  118. "Unhelpful. They're pulling my overdraft down by [£] a month." Northern England; Other Service Activities
  119. "Generally, a good and efficient service." Scotland; Professional, Scientific and Technical Activities
  120. "Excellent." Wales; Accommodation and Food Service Activities
  121. "[It] meets my needs as a small business." Wales; Other Service Activities
  122. "Very friendly, very professional and very good." Southern England; Other Service Activities
  123. "Service was adequate. [It] was unhelpful for cash flow help. [The] main reason [I] closed [my] account is [because] they are no longer ethical. I no longer want to have anything to do with any bank, because I believe [the] entire industry is corrupt." Northern England; Construction
  124. "Limited. Dealing with overseas customers is difficult as you cannot take any payments. This is the reason for switching to HSBC." Southern England; Agriculture, Forestry and Fishing
  125. "I don't give them any hassle and they don't give me any. [They've] never been a problem" Southern England; Human Health and Social Work Activities
  126. "My business does not have many banking needs, that why its services are very good." Southern England; Human Health and Social Work Activities
  127. "It suits my needs." Northern England; Human Health and Social Work Activities
  128. "[It] provides everything I need without undue interference." Southern England; Arts, Entertainment and Recreation
  129. "It's the only bank that pays me to bank with them." Southern England; Arts, Entertainment and Recreation
  130. "It's good. The online service is good. The accessibility in the local area is good because I can use the Post Office." Southern England; Arts, Entertainment and Recreation
  131. "[They're] fine. [There are] no branches around. We bank with them, as they are ethical." Northern England; Arts, Entertainment and Recreation
  132. "It is very efficient." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  133. "[It's] basic but cheap." Northern England; Information and Communication
  134. "It's excellent. I get free banking with them, an annual bonus and they're easy to get hold of when I need them." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  135. "[It's] very satisfactory. [I] hardly ever hear from them. Up until recently [they provided] ethical banking." Southern England; Manufacturing
  136. "They provide a service but it's nothing special, just a standard service. No different from what I expect from a bank." Northern England; Manufacturing
  137. "It's very good." Southern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  138. "[I'm] very satisfied with it. They've never made a mistake. [They're] very friendly [and they] do everything I ask. [The] bank helped with a cheque that I had trouble with and made sure it never bounced." Northern England; Manufacturing
  139. "It's okay, nothing else." Northern England; Agriculture, Forestry and Fishing
  140. "They are absolutely brilliant and I would recommend them. They have been very helpful. They charge you less [than] what has been arranged with them. [They are] very fair. [They] sort out any problems that I have. Very helpful." Southern England; Construction
  141. "No bank charges." Northern England; Information and Communication
  142. "It is very good but it [is] slightly touched." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  143. "Very good. Extremely satisfied." Northern England; Arts, Entertainment and Recreation
  144. "I've never had a problem with them." Scotland; Professional, Scientific and Technical Activities
  145. "[I] don't notice it, so it's good." Southern England; Education
  146. "It's excellent. [I've] never had any problems." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  147. "Friendly, efficient and trouble free." Northern England; Arts, Entertainment and Recreation
  148. "Excellent." Northern England; Education
  149. "Excellent service in branch and customer service is helpful." Scotland; Information and Communication
  150. "Absolute rubbish. They have no understanding of business." Southern England; Manufacturing
  151. "They are excellent, and the fact that you don't have to pay bank charges, is really good." Northern England; Other Service Activities
  152. "I use it to get free banking." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  153. "They are consistent in providing statements and information when I need it. I also have free banking." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  154. "First class, I have no difficulties at all. Easy to work with." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  155. "They're efficient and helpful,." Southern England; Information and Communication
  156. "Adequate." Scotland; Arts, Entertainment and Recreation
  157. "It's very basic, but it works as it's meant to." Southern England; Administrative and Support Service Activities
  158. "They are okay." Southern England; Information and Communication
  159. "I think they do an excellent job, because they have free banking for small businesses." Northern England; Other Service Activities
  160. "Co-operative Bank works well for me, and I pay no bank charges. I have always found the help and support to be efficient." Southern England; Professional, Scientific and Technical Activities
  161. "Very good." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  162. "Blinding. Brilliant. There is nothing that they do wrong." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  163. "Fine." Southern England; Construction
  164. "I like the high level of security to get into the account. It gives me confidence. There is a simple online service, and it's free if you are a member of the Federation of Small Businesses. Many of them are not free." Northern Ireland; Professional, Scientific and Technical Activities
  165. "The service is fine, but the ethical policy is important to me." Northern England; Professional, Scientific and Technical Activities
  166. "Cheque paying-in is rather old-fashioned and cumbersome. Particularly poor on online banking." Southern England; Information and Communication
  167. "It's excellent if you have queries. Staff are helpful. I have not had problems at all. It's a welcome change from previous banks. I've always recommended them to people." Northern England; Professional, Scientific and Technical Activities
  168. "I have no complaints, they are very efficient and I find the telephone banking very good." Southern England; Professional, Scientific and Technical Activities
  169. "100% helpful." Scotland; Education
  170. "I haven't had any reason to change, perfectly adequate." Northern England; Human Health and Social Work Activities
  171. "Cheap but effective." Northern England; Human Health and Social Work Activities
  172. "The recent turmoil has made their service deteriorate." Northern England; Human Health and Social Work Activities
  173. "Generally excellent. The website lets it down." Southern England; Information and Communication
  174. "They are easily accessible and reliable and the staff are very good." Wales; Professional, Scientific and Technical Activities
  175. "It's a bit of a difficult question. I haven't had many dealings with them." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  176. "Excellent service." Northern England; Other Service Activities
  177. "They don't have many branches and they've been relatively unsupportive in terms of funding a loan. They're good for a small business, as you get free banking." Northern England; Arts, Entertainment and Recreation
  178. "Very good, very helpful." Southern England; Arts, Entertainment and Recreation
  179. "They provide a fair service, and the accounts are easy to watch and administer." Northern England; Arts, Entertainment and Recreation
  180. "It is top notch. Everything is done pristinely." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  181. "Competent but capable of improvement. They are also more ethical than some banks." Southern England; Professional, Scientific and Technical Activities
  182. "It is not a bad one." Southern England; Agriculture, Forestry and Fishing
  183. "It helps to do the business I do." Southern England; Administrative and Support Service Activities
  184. "They fully provide every service I need very efficiently." Southern England; Information and Communication
  185. "The internet banking is not very good. It's confusing, as are the back of the deposit slips, which are written in print so small that I cannot read it." Northern England; Other Service Activities
  186. "The service is fine." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles