Barclays Bank For Sole Trader

Business Current Account

Overall Score Attribute Scores Number of Ratings
58%
  • Fair & Clear
  • Value
  • Tailored
  • Available
  • Informative
Average score based on 531 ratings

Products and Services

Product or Service Scores Number of Ratings
Credit Card
Based on 246 ratings
General Business Support
Based on 106 ratings
Insurance
Based on 21 ratings
Commercial Mortgage
Based on 8 ratings
Deposit or Investment Account
Based on 131 ratings
Merchant Services
Based on 60 ratings
Loan
Based on 55 ratings
Payment & Transaction Services
Based on 31 ratings
Foreign Currency Services
Based on 25 ratings
International Trade Finance & Support
Based on 3 ratings
Asset Finance
Based on 2 ratings
Invoice Finance
Based on 2 ratings
Interest Rate Hedging Instruments
Based on 3 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 72 ratings

All Comments for Selected Business Size

  1. "[We had] initial teething problems with them. [These were] as a result of a mistake on their part, which caused an inconvenience and delayed the service they provided for us, and they were very reluctant to remedy that problem. In the end, they admitted responsibility and made financial and personal apologies. Overall, we are happy with them." Southern England; Arts, Entertainment and Recreation
  2. "Day to day it is just fine as a bank." Southern England; Construction
  3. "Helpful." Southern England; Construction
  4. "The services they provide are pretty good." Scotland; Information and Communication
  5. "It's satisfactory." Northern England; Manufacturing
  6. "It's good. Had no problems with them." Northern England; Transportation and storage
  7. "Reliable service." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  8. "Good staff but they move them around a lot. Overall pretty good." Southern England; Information and Communication
  9. "I've had no support from them, but I [didn't] know who my business manager is up until now." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  10. "The service is fine for what I do." Southern England; Construction
  11. "It is nothing special really. Just a job." Southern England; Financial and Insurance Activities
  12. "[A necessary evil]. That's all." Scotland; Transportation and storage
  13. "I've got no problems with it." Southern England; Construction
  14. "Very good. They have everything I want and need from the service they provide." Northern England; Manufacturing
  15. "They are quite helpful. It is a satisfactory service." Southern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  16. "My satisfaction with Barclays has reduced because it is less personal and more difficult to obtain answers to my requests. That's it." Southern England; Construction
  17. "It's very helpful to have localised business banking by telephone." Northern England; Agriculture, Forestry and Fishing
  18. "It is okay." Southern England; Manufacturing
  19. "It's pretty good." Northern England; Financial and Insurance Activities
  20. "It's a very reliable bank and I would definitely recommend it." Southern England; Transportation and storage
  21. "The service is okay." Southern England; Manufacturing
  22. "I'm happy with the service." Northern England; Human Health and Social Work Activities
  23. "Better than adequate but not fantastic." Northern England; Transportation and storage
  24. "Very good online service." Southern England; Other Service Activities
  25. "I don't ask for any service. All I want is to be able to access my money when I need to." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  26. "It's okay, because I've had no problems." Southern England; Real Estate Activities
  27. "Not satisfied with the local customer service. Basically that's it." Wales; Construction
  28. "Everything is absolutely fine. That's it." Southern England; Professional, Scientific and Technical Activities
  29. "At the moment they are providing good services." Northern England; Construction
  30. "Appalling. They overcharge and never get in contact when I ask them to." Southern England; Administrative and Support Service Activities
  31. "Pretty minimal, not much help." Wales; Construction
  32. "It's not satisfactory." Southern England; Professional, Scientific and Technical Activities
  33. "They are adequate. I haven't had any problems." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  34. "Non-existent. Money goes in and that is it. In my view the banking system needs a revamp. It is a non-event, and they do nothing to serve the business. If I did I would try to bring businesses together, be more proactive. They take your money, and that is it." Wales; Information and Communication
  35. "Don’t really get much of a personal service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  36. "Very adequate service. I haven't had any issues." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  37. "It's average." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  38. "The service is adequate. Communication is not that great." Southern England; Professional, Scientific and Technical Activities
  39. "Good service. My bank manager is very good." Southern England; Other Service Activities
  40. "Exceptional. The business bank manager is very supportive. In fact, I've had three separate bank managers and they have all been amazing. I've been with Barclays [as long as] I've been in business." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  41. "Adequate." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  42. "They're okay. That's all I have to say." Wales; Manufacturing
  43. "I don't know, I'm just quite satisfied." Southern England; Arts, Entertainment and Recreation
  44. "Rubbish. No good. Nobody is interested unless you have thousands in your bank." Northern England; Other Service Activities
  45. "Reliable. No problems." Northern England; Manufacturing
  46. "[They're] adequate." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  47. "They're always pretty good. Get help in there when you want it." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  48. "I don't use the service much at all. It's just somewhere for me to keep my money, and that’s it." Northern England; Financial and Insurance Activities
  49. "It does what I need it to do. If I need help there's always someone there quickly." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  50. "Nothing to say." Southern England; Construction
  51. "I'm disgusted with the service." Southern England; Other Service Activities
  52. "Okay. All the same, makes no difference." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  53. "They charge me to just put money into my account. I don't pay out just use the account to receive payments and then transfer into my personal account." Southern England; Information and Communication
  54. "They are fine." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  55. "Excellent. We know the staff in the local branch. Very good." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  56. "Poor because they never contact me by phone or text. The facilities I do have are substandard and they don't operate properly. I asked for my business manager to contact me on five separate occasions, but that's not happened." Northern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  57. "It is adequate. They provide basic things I need. Nothing more. I do not use any other extra services." Southern England; Administrative and Support Service Activities
  58. "They are satisfactory." Southern England; Financial and Insurance Activities
  59. "They are efficient in the way that they keep me informed most of the time. They also have plenty of branches in my area and I make use of the post boxes." Northern England; Arts, Entertainment and Recreation
  60. "I am satisfied with it. They do the banking. That is all I can really say." Wales; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  61. "They don't really offer me anything other than the ability to deposit cheques and receive payments." Northern England; Arts, Entertainment and Recreation
  62. "I think they are very helpful and supportive." Southern England; Human Health and Social Work Activities
  63. "In [location], Barclays is very small. My account manager comes to my district once a week and it is difficult to get an appointment with him. If my company was larger, I would not bank with Barclays. I went with Barclays because I already had my personal account with them." Northern Ireland; Arts, Entertainment and Recreation
  64. "Very helpful. Every time you call, they are helpful and you don't end up talking to India." Southern England; Construction
  65. "The service is adequate." Southern England; Professional, Scientific and Technical Activities
  66. "They have no interest in small businesses. They won't do business." Southern England; Manufacturing
  67. "It's an adequate service and they are very helpful." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  68. "I find the bank very helpful from a customer service point of view." Southern England; Information and Communication
  69. "They have good branch service." Northern England; Professional, Scientific and Technical Activities
  70. "It's very good at the moment. They have been very helpful." Southern England; Transportation and storage
  71. "They are just a bank. That's it." Northern England; Construction
  72. "They are average." Northern England; Construction
  73. "Excellent." Southern England; Information and Communication
  74. "They do what they want and leave me alone. I only use them because I need a bank for my business account." Northern England; Construction
  75. "Excellent. They are very competitive and had no problems." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  76. "I've had no problems. That's all." Southern England; Information and Communication
  77. "Excellent." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  78. "I think it's reasonable." Southern England; Professional, Scientific and Technical Activities
  79. "The service is adequate." Southern England; Construction
  80. "They are very good and proactive." Southern England; Professional, Scientific and Technical Activities
  81. "The service is very good." Southern England; Construction
  82. "I ask for very basic from them and I get it and it's good." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  83. "I am satisfied for now. I am happy." Southern England; Construction
  84. "Bank is satisfactory. Deposit money and that is it. Does what it says on the tin." Southern England; Construction
  85. "They provide a basic service which most other banks provide, and the customer service is not great." Scotland; Agriculture, Forestry and Fishing
  86. "It is okay. I get what I want from them. I think their account charges are too high, [but] apart from that it is okay." Southern England; Agriculture, Forestry and Fishing
  87. "It's acceptable because it does what it says." Northern England; Manufacturing
  88. "It is adequate. I only use them for the credit card but it's fine." Northern Ireland; Agriculture, Forestry and Fishing
  89. "They are reliable." Southern England; Information and Communication
  90. "They're quite good." Southern England; Construction
  91. "Very poor customer service." Southern England; Professional, Scientific and Technical Activities
  92. "Excellent. They have been very helpful and supportive." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  93. "Efficient and helpful." Southern England; Construction
  94. "Barclays provide me with a very good and reasonable service." Northern England; Construction
  95. "They provide a very good service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  96. "[It's] perfectly adequate." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  97. "Adequate facilities [are] provided." Northern England; Education
  98. "It's probably as good as the rest of them, and they are competitive, but there is not much to choose between any of them." Southern England; Human Health and Social Work Activities
  99. "[It's] adequate. I have no reasons to complain apart from [the fact that] I made a request and it wasn't followed up." Northern England; Agriculture, Forestry and Fishing
  100. "They're just okay as I don't really need their service because I only need to put money in and take money out." Northern England; Professional, Scientific and Technical Activities
  101. "It used to be good but two years ago they made some huge mistakes on my account." Northern England; Human Health and Social Work Activities
  102. "[It's] middling, not better or worse." Southern England; Human Health and Social Work Activities
  103. "[They're] very good." Southern England; Construction
  104. "I only have the merchant services with them." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  105. "I just put money in the bank. They don't really do much back for me." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  106. "[I] don’t touch them with a barge pole." Southern England; Manufacturing
  107. "[It's a] very good, efficient bank and very helpful and polite." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  108. "Just satisfactory." Southern England; Professional, Scientific and Technical Activities
  109. "[The] service is average." Southern England; Construction
  110. "The service is becoming poorer and poorer. The commissions are becoming more expensive to deal with." Southern England; Agriculture, Forestry and Fishing
  111. "They're very good." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  112. "It does what I want." Southern England; Agriculture, Forestry and Fishing
  113. "They supply the service I need at this point." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  114. "It does what I need to do. No more, no less." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  115. "We get excellent service from them." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  116. "They are good enough." Southern England; Construction
  117. "They're helpful. I trust them." Northern England; Transportation and storage
  118. "I am reasonably satisfied." Northern England; Other Service Activities
  119. "They are easy to deal with [and] quick." Northern England; Transportation and storage
  120. "[It's] not as good as it ought to be. [It] was better in the past." Northern England; Manufacturing
  121. "It is okay." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  122. "[It's] adequate." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  123. "Better than average at the moment." Wales; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  124. "The service is adequate but expensive." Northern England; Manufacturing
  125. "[I] couldn't say on a broader or national level, but my branch is very good. [They're] nice people and very helpful. They do everything in their power. [They're] very helpful." Southern England; Manufacturing
  126. "I really don't have any direct interaction with them so I'm not able to judge them properly." Northern England; Transportation and storage
  127. "I cannot understand, I cannot see a bank manager. I have not seen a manager for five or six years. I knew who my manager was back then, and now I do not even know who my bank manager is." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  128. "They are reliable and efficient." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  129. "[I] had no problems. [It] works very well." Southern England; Transportation and storage
  130. "[They're] acceptable but expensive." Southern England; Human Health and Social Work Activities
  131. "[They're] fantastic. [There are] no problems. They look after me well." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  132. "I get fed up with charges from banks." Southern England; Construction
  133. "Don't bother, go to Metro [Bank]. I've had lots of grief through Barclays. I wouldn't recommend them." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  134. "[They're] average. That's it." Northern England; Construction
  135. "I don't have a very high regard for banks. [They're] all as bad as each other." Wales; Transportation and storage
  136. "There's only one word I can think of. It's fine. I don't really have many dealings with them." Northern England; Manufacturing
  137. "The actual people in the bank are charming but the head management are nowhere to be seen." Northern England; Agriculture, Forestry and Fishing
  138. "I've never had a problem with them." Northern England; Construction
  139. "I think their services are too expensive. The charges are [too much]." Southern England; Administrative and Support Service Activities
  140. "Everything has always been done to perfection when needed." Southern England; Transportation and storage
  141. "The service again is adequate." Southern England; Real Estate Activities
  142. "They are efficient and always keep in contact. Good communication." Southern England; Arts, Entertainment and Recreation
  143. "Get what it says on the tin, as straightforward and nothing special." Southern England; Accommodation and Food Service Activities
  144. "You don't seem to know who you are dealing with half of the time. They keep changing the business managers all of the time." Southern England; Other Service Activities
  145. "I've had no problems with them and I've used them for 30 odd years." Southern England; Manufacturing
  146. "They are very good but they don't check up on you to see how you're doing. You have to call up yourself." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  147. "Well for me it has been a pleasant experience, where they do what is required of them." Southern England; Financial and Insurance Activities
  148. "It does exactly what it says on the tin." Southern England; Arts, Entertainment and Recreation
  149. "They're absolutely diabolical, and I don't know why I stay with them." Northern England; Agriculture, Forestry and Fishing
  150. "I do not have many dealings with them." Wales; Real Estate Activities
  151. "They do not present the service that they advertised." Southern England; Real Estate Activities
  152. "It's just a bank. They are all the same. That's it." Southern England; Arts, Entertainment and Recreation
  153. "They are reasonable. They don't bend over backwards to help you." Southern England; Arts, Entertainment and Recreation
  154. "It provides the facilities I need." Southern England; Agriculture, Forestry and Fishing
  155. "I don't receive any help, as it's just money going in and money coming out." Northern England; Transportation and storage
  156. "Good bank to do business with." Southern England; Construction
  157. "I find the service Barclays offers okay." Northern England; Education
  158. "We just use the card." Northern England; Human Health and Social Work Activities
  159. "Don't bother and find someone else." Southern England; Agriculture, Forestry and Fishing
  160. "The service they provide is adequate." Northern England; Professional, Scientific and Technical Activities
  161. "It's okay for now." Northern England; Construction
  162. "I can't say as they have never really contacted me about it." Southern England; Human Health and Social Work Activities
  163. "I don’t have much support for them." Northern England; Real Estate Activities
  164. "Adequate." Northern England; Real Estate Activities
  165. "They are not very helpful. They haven't told us about offers. They haven't helped out." Northern England; Construction
  166. "Everything really, friendly, reliable. I haven't had any problems." Northern England; Construction
  167. "They are satisfactory and quite helpful." Northern England; Human Health and Social Work Activities
  168. "They are not very quick to respond to requests." Southern England; Education
  169. "It's good. There are pros and cons but generally it's a good service." Southern England; Other Service Activities
  170. "Reasonable service. My experience is limited as I only use for a credit card." Northern Ireland; Real Estate Activities
  171. "The less I hear, the better it is for me." Scotland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  172. "They are just excellent." Southern England; Information and Communication
  173. "The bank does not provide me with enough support. I will go as far as saying the service is disappointing." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  174. "It's very good. I'm satisfied with them." Southern England; Information and Communication
  175. "It's okay. I have no problems. You can't do without them and vice versa." Southern England; Other Service Activities
  176. "I don’t have any problems. I can relate to them. They're pretty good with the phone services as well. You can always get through whenever you try." Southern England; Manufacturing
  177. "The service I receive is minimal because they are not interested in providing dependable, long term funding." Northern England; Administrative and Support Service Activities
  178. "Very good service." Southern England; Manufacturing
  179. "They are just adequate." Southern England; Professional, Scientific and Technical Activities
  180. "They are sometimes annoying. They provide an adequate service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  181. "It's an okay service." Southern England; Arts, Entertainment and Recreation
  182. "Fair, meaning they are not excellent or terrible." Northern England; Construction
  183. "The credit card covers what I purchase and I pay it back at the end of the month." Southern England; Construction
  184. "Very useful. Card is used for purchases. I get a list afterwards that I can analyse." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  185. "I find the service perfectly adequate for the needs of my business." Northern England; Professional, Scientific and Technical Activities
  186. "They provided me with business support and good local support." Southern England; Professional, Scientific and Technical Activities
  187. "Very good." Wales; Construction
  188. "It is pretty reasonable." Southern England; Other Service Activities
  189. "For the services I receive, I do not have any trouble at all." Southern England; Administrative and Support Service Activities
  190. "They are always helpful. They give good service." Northern England; Professional, Scientific and Technical Activities
  191. "We've had glitches but I would recommend them." Northern England; Professional, Scientific and Technical Activities
  192. "Efficient, friendly and professional service." Southern England; Arts, Entertainment and Recreation
  193. "[I] would say the service is mediocre and also a very dodgy banking business, as they [are] always keeping their interest rates really high." Southern England; Transportation and storage
  194. "The service is good enough for me not to want the disruption of changing bank." Southern England; Other Service Activities
  195. "[They're] reactive and satisfactory, but not pre-emptive." Southern England; Professional, Scientific and Technical Activities
  196. "[It's] average. It is a minute away from where I work." Southern England; Construction
  197. "I wouldn't recommend it at all. I don't think I get anything from Barclays that I could get anywhere else." Northern England; Professional, Scientific and Technical Activities
  198. "They provide a reasonable basic service." Southern England; Professional, Scientific and Technical Activities
  199. "It is fine. They take interest in [our] sector." Scotland; Financial and Insurance Activities
  200. "They operate [a] very satisfactory service. The standing charges are quite misleading, but I'm generally satisfied." Northern England; Manufacturing
  201. "It is the only bank that exists where I work." Southern England; Information and Communication
  202. "They have never been any problem to me." Southern England; Manufacturing
  203. "[It's] very professional and it is reliable." Northern England; Professional, Scientific and Technical Activities
  204. "[It's] better than all the others." Southern England; Professional, Scientific and Technical Activities
  205. "[I'm] very satisfied." Northern England; Transportation and storage
  206. "It is very good." Northern England; Other Service Activities
  207. "They don't give me any service. I only use the account to put in and take out money, and that is all done by machines." Southern England; Arts, Entertainment and Recreation
  208. "Their service is slow, and they are difficult to deal with." Northern England; Professional, Scientific and Technical Activities
  209. "They charge for a review and the overdraft facility, and [the] interest rate is high." Southern England; Professional, Scientific and Technical Activities
  210. "[It's] excellent." Wales; Construction
  211. "It's a phrase supportive and unintrusive, they don't pester me. I've been with Barclays for [many] years and never had reason to consider going elsewhere." Southern England; Professional, Scientific and Technical Activities
  212. "It's adequate. I just have a credit card with them." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  213. "I am satisfied with the service supplied by Barclays bank." Southern England; Financial and Insurance Activities
  214. "The service from Barclays is very good." Southern England; Professional, Scientific and Technical Activities
  215. "[They're] very helpful, and they are more than happy to sit down with you and talk over any problems." Southern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  216. "[They're] merrily adequate, nothing outstanding." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  217. "Just like any other bank, as no significant difference." Southern England; Information and Communication
  218. "They actually listen to what you want on a business need." Southern England; Transportation and storage
  219. "It's just a bank, that's it." Southern England; Information and Communication
  220. "The service is fine, it fits my need perfectly." Southern England; Professional, Scientific and Technical Activities
  221. "[I'm] satisfied with what I get." Southern England; Arts, Entertainment and Recreation
  222. "[It's] somewhere to keep the money." Southern England; Education
  223. "I would say the main features are [that] it is efficient [and] professional." Northern England; Agriculture, Forestry and Fishing
  224. "The service is pretty good." Southern England; Financial and Insurance Activities
  225. "They are average, not worth changing to as they are no better than any other bank." Southern England; Accommodation and Food Service Activities
  226. "Our business is so small I don't really use anything from them, there just doesn't seem to be anything extra, so I don't know why I don’t just have another personal account." Southern England; Professional, Scientific and Technical Activities
  227. "[It's] adequate. They do a reasonable job, but they don't really support a one man business properly." Southern England; Arts, Entertainment and Recreation
  228. "I would recommend them because when I contact them at any point they deal with my request efficiently." Southern England; Transportation and storage
  229. "[They're] very good, very supportive." Wales; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  230. "I wouldn't recommend it. I'm not happy with the service or fees." Southern England; Accommodation and Food Service Activities
  231. "[They're] very good because they have done everything I have asked, and they haven't pestered me." Southern England; Construction
  232. "They are approachable and pretty good." Wales; Professional, Scientific and Technical Activities
  233. "[It's] very efficient [and] always got time to help me, and I have no problems what so ever with them." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  234. "[It's] not good. I can't see no help or no assistance." Southern England; Professional, Scientific and Technical Activities
  235. "It does what they say and offer. [I'm] very satisfied." Northern England; Construction
  236. "I don't really get much, but that's partially my fault as I don't ask for much." Southern England; Arts, Entertainment and Recreation
  237. "[They're] functional, but remote. Well it does what it's supposed to. I think they could do more to help. Overall they're okay. [I] just feel I'm paying out a lot of money and they could help out more. I also object to paying to deposit any cash into the account." Southern England; Construction
  238. "Like all banks, they're expensive." Southern England; Construction
  239. "Basically, they have covered my business needs to date." Southern England; Human Health and Social Work Activities
  240. "When we have had to contact them they've been very helpful, but we haven't really had to contact them." Northern England; Real Estate Activities
  241. "The service is acceptable as they do what I want them to do." Southern England; Construction
  242. "Straightforward and easy to understand." Southern England; Professional, Scientific and Technical Activities
  243. "It's okay. That's it." Southern England; Accommodation and Food Service Activities
  244. "They just let you get on with it. They don't support you." Southern England; Professional, Scientific and Technical Activities
  245. "As an accountant, I am often asked to recommend a bank. I know the local manager, he's very good, so I would like to recommend him. But I hear good things about Metro Bank. I would generally recommend them above Barclays." Southern England; Financial and Insurance Activities
  246. "Very helpful." Northern England; Transportation and storage
  247. "They are very good and helpful." Southern England; Construction
  248. "They just leave me to get on with it." Southern England; Information and Communication
  249. "I have no problems with them." Northern England; Manufacturing
  250. "Acceptable for what I need. Think they should have lower interest rates." Southern England; Arts, Entertainment and Recreation
  251. "Waste of time. Just somewhere to pay my bills." Southern England; Transportation and storage
  252. "Very efficient." Northern England; Agriculture, Forestry and Fishing
  253. "I'm personally happy with the service they provide me and I would recommend them." Southern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  254. "It's adequate for our purpose." Southern England; Construction
  255. "It's suitable for my needs at the moment." Northern England; Arts, Entertainment and Recreation
  256. "Very good." Northern England; Construction
  257. "Very efficient. Personable service." Northern England; Other Service Activities
  258. "It suits sole trader needs." Southern England; Construction
  259. "They have been very obliging to my needs." Southern England; Construction
  260. "Pretty much the same as any other bank. They want your money and don't provide the service." Wales; Manufacturing
  261. "They are dreadful." Wales; Professional, Scientific and Technical Activities
  262. "they're all the same." Wales; Agriculture, Forestry and Fishing
  263. "They are very supportive." Northern England; Agriculture, Forestry and Fishing
  264. "The service is extremely satisfactory." Southern England; Financial and Insurance Activities
  265. "The bank does exactly what I need them to do for my business." Southern England; Construction
  266. "Good, other than we don't have direct contact. We don't have a branch manager." Southern England; Real Estate Activities
  267. "I've been banking with them for [mnay] years and haven't had any problems." Southern England; Arts, Entertainment and Recreation
  268. "They are very supportive and helpful. I am very happy with the service they provide." Northern England; Other Service Activities
  269. "Adequate, serves its purpose." Northern England; Agriculture, Forestry and Fishing
  270. "We have been banking with them for [many] years and in that time we have never been approached by an adviser. They just take our money and charge us. [We are] very unimpressed." Southern England; Other Service Activities
  271. "I would say it is very satisfactory." Southern England; Other Service Activities
  272. "It's a fairly good service." Scotland; Agriculture, Forestry and Fishing
  273. "Generally pretty good, [I] have a good relationship with the agricultural manager." Southern England; Agriculture, Forestry and Fishing
  274. "I don't get anything from them. I try not to put through too much, because they charge me." Northern England; Agriculture, Forestry and Fishing
  275. "They've always done everything we want." Southern England; Agriculture, Forestry and Fishing
  276. "Very good, they are generally quite quick and efficient." Northern England; Other Service Activities
  277. "They give me a good service." Northern England; Agriculture, Forestry and Fishing
  278. "It's reasonable." Southern England; Agriculture, Forestry and Fishing
  279. "At this present time [they are not dealing with] the farming industry very well. Despite what they say, they are not supporting businesses at all." Northern England; Agriculture, Forestry and Fishing
  280. "They are fine, based on the credit card I have with them." Scotland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  281. "Standard. [A] necessary evil, as I have to pay for usage." Southern England; Construction
  282. "Not too bad, but a bit slow." Southern England; Construction
  283. "[They're] very satisfactory, no problems." Northern England; Construction
  284. "Exceptional, they're very good towards small businesses." Southern England; Construction
  285. "Well, I'm not really a fan of bankers at all. My credit cards keep changing, and you get shunted along with everyone else. I don't feel they give you much options, and there's so much fuss if you want to go against them. I don't like that sort of thing, so, I go for the quickest cheapest option." Southern England; Arts, Entertainment and Recreation
  286. "It is a really good service." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  287. "The various charges that they put on a business account, I find unsatisfactory. I could do without that, but I understand that all banks do it." Southern England; Construction
  288. "It scrapes over the acceptable limit. Six out of ten." Wales; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  289. "It is very adequate." Wales; Transportation and storage
  290. "I've never had any problems. I did get a little overdrawn [mnay] years ago, but I've never had a problem since. They do phone-, the business manager phones, but I've never needed to speak to them, as I've never been overdrawn since. I don't need their services a lot of the time." Northern England; Construction
  291. "[There are] long waiting times in the branch [and] never enough staff around." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  292. "All I do is give them money. They charge [me] to have my account and I don't really use much of [the] service. There is nothing I ask of them that I would not ask from a current account. They have no reason to charge me only because I have a business account." Southern England; Professional, Scientific and Technical Activities
  293. "I don't receive anything from Barclays Bank except the overdraft. That's it, and they're charging me a lot!" Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  294. "[It is] what I would expect." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  295. "It's pretty good. I have never had a problem." Northern England; Manufacturing
  296. "[They are] friendly. We've been with them for a long time." Southern England; Construction
  297. "I'm happy with them. I just use [the] bank. [They offer a] friendly and helpful service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  298. "[It is] expensive. Bank charges, everything is expensive." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  299. "They are expensive as their charges are high." Southern England; Construction
  300. "Good service-, customer service. They know me, [it's] easy to see [the] bank manager, it's not busy [and there are] no long queues. They are nice and friendly." Southern England; Other Service Activities
  301. "[It's] very good. I find the internet banking great. I don't like going into branches." Southern England; Manufacturing
  302. "It's been a good service. [I have] no complaints, they treat you okay." Northern England; Construction
  303. "[It's] much better now that it's online. Charges are lower, because payments are automatic [and] not cheques." Southern England; Construction
  304. "I receive a good service from Barclays. If I have ever had any charges I do not agree with, they have scrapped them." Northern England; Construction
  305. "Every time I go in to a branch to speak to them, or over the telephone, they give me the correct answer. I have had no problems with them. Always a good service. It's in the question, really, the word service. It's all about service, and I always experience good service from Barclays Bank." Southern England; Administrative and Support Service Activities
  306. "They're very pleasant and give a personal service. Everybody's fine." Southern England; Other Service Activities
  307. "It's okay." Southern England; Other Service Activities
  308. "Fair. [It] charges a bit much. [I] don't see why it's that much, but [it's] fair to me." Southern England; Other Service Activities
  309. "[They are] okay." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  310. "All right if you are earning money, but they don't want to know if you're not." Northern England; Transportation and storage
  311. "Always treated me alright and I have no issues with them." Southern England; Transportation and storage
  312. "Does everything I need. Very good." Northern England; Transportation and storage
  313. "Good. [I'll] just say, it was what I expected for a business type of bank comparing to a personal account." Southern England; Arts, Entertainment and Recreation
  314. "Their service is very efficient and they are always there to help." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  315. "Haven't been banking [with] them for [very long], thus far [an] okay service." Southern England; Human Health and Social Work Activities
  316. "I have no problems whatsoever with what Barclays supply me." Southern England; Transportation and storage
  317. "Expensive." Southern England; Arts, Entertainment and Recreation
  318. "Rubbish. I don't feel that we get a very good service from them. That's it." Southern England; Transportation and storage
  319. "Yes. I would say okay." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  320. "They charge me for everything. They don't offer anything. If you add a personal account it might be a bit better. It's disgraceful how they treat small /micro businesses like that. For bigger businesses maybe there are benefits, but not for small/micro ones." Southern England; Manufacturing
  321. "I am quite happy with the service as they solve problems efficiently. Good customer service overall." Southern England; Transportation and storage
  322. "They do everything I ask them to do, I am perfectly happy." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  323. "Very good. Easy to use." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  324. "Average. Basically, they shut one local branch down so there is only one branch and not enough staff or parking." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  325. "Adequate. They have done nothing for us." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  326. "Reasonable, but I am a bit anti-bank." Southern England; Construction
  327. "[It] sorts my needs but [there are] expensive monthly charges." Southern England; Information and Communication
  328. "Useful, but [it] could be better." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  329. "Rubbish, they don't want my business. They are very rude." Southern England; Arts, Entertainment and Recreation
  330. "It's alright. [I] don't have much to say about it to be truthful." Northern England; Other Service Activities
  331. "They're there, it's adequate." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  332. "Good service, good credit card machine. Very efficient electronic payments." Southern England; Transportation and storage
  333. "[Our] basic banking needs are met." Northern England; Information and Communication
  334. "It's okay." Southern England; Information and Communication
  335. "I don't have any dealings with them. We don't have a need for them to help us. The only time we asked anything of them was a loan to expand the business and they said 'no'. So, they're [of] no use to us." Southern England; Arts, Entertainment and Recreation
  336. "It's satisfactory." Northern England; Information and Communication
  337. "It used to be great, but it's expensive [and] not so useful now. That's it." Wales; Professional, Scientific and Technical Activities
  338. "We bank with them. They don't make any effort to get in touch with us. That's it." Northern England; Accommodation and Food Service Activities
  339. "They are there when you need them, otherwise they leave you alone." Southern England; Information and Communication
  340. "Below average. They are behind the market, slow, and old fashioned." Northern England; Information and Communication
  341. "Very good." Northern England; Information and Communication
  342. "[I] get the service online which I wanted." Southern England; Professional, Scientific and Technical Activities
  343. "Very personal, I'd say they were very helpful when we set up the account." Northern England; Information and Communication
  344. "Basic service, [they] provide me with good accounting software and legal advice." Southern England; Information and Communication
  345. "Impersonal. [There is] no personal service provided by the bank." Northern England; Professional, Scientific and Technical Activities
  346. "Appalling!" Southern England; Professional, Scientific and Technical Activities
  347. "Satisfactory but expensive." Southern England; Information and Communication
  348. "I think it satisfies my needs." Northern England; Accommodation and Food Service Activities
  349. "The online banking is good. [If you're] not happy with charges, [you] can talk to [the] manager, [but they are] impossible to get on the phone." Northern England; Information and Communication
  350. "They've been my bank since [year] so I'm happy with them." Northern England; Professional, Scientific and Technical Activities
  351. "[I] haven't really had any service. Appropriate." Northern England; Arts, Entertainment and Recreation
  352. "[It's] non-existent. We've only gone to them to look into merchant services and a couple of other things and it hasn't worked out. They're very inflexible, it's a bit 'computer says no'." Southern England; Professional, Scientific and Technical Activities
  353. "[They have a] very comprehensive service and they've given me everything I've needed so far." Wales; Real Estate Activities
  354. "Efficient. It's efficient for my needs. My company is very simple so it's simple services that I need." Southern England; Financial and Insurance Activities
  355. "They're okay. I don't know really, they give me what I need. I have no cause to complain. They provide me with a chequing account, I don't need a deposit account. So, yes, they do their job without fuss." Northern England; Real Estate Activities
  356. "Concise and comprehensive" Northern England; Real Estate Activities
  357. "[They're] satisfactory, nothing in particular though." Southern England; Real Estate Activities
  358. "[The] service [is] not customised for my needs. [It's] not flexible, too expensive, [and the] large number of bank statements [are] unnecessary." Northern England; Real Estate Activities
  359. "I suppose it's just a standard service." Wales; Construction
  360. "Very efficient. Now we must pay charges, [we're] not happy with that. Interest rates are also too low." Southern England; Real Estate Activities
  361. "[It's] adequate for my business needs." Southern England; Professional, Scientific and Technical Activities
  362. "Service is sufficient but they could offer more financial help to small businesses." Southern England; Arts, Entertainment and Recreation
  363. "Adequate. [I've] not really pushed it to use other services. [I don't] want to use other services because I don't want it to be too complicated." Southern England; Administrative and Support Service Activities
  364. "I have to say they probably offer the same facilities as all banks, but they seem quite good on online business banking. Well, reasonably good! However, they're not proactive enough. When I joined them there was an offer from their small business advisers, that I get certain products. Then, it turned out that some of them were useless to me, like the free business advice that I, for whatever reason, didn't qualify for. Basically, I couldn't take advantage of some of the products offered when I started the account." Southern England; Information and Communication
  365. "It's just there, it's a bank. I've banked with them [for many] years." Southern England; Transportation and storage
  366. "They are cold. They don't really care about giving the best rate, they are just a money-making machine. Just a number. That's it." Southern England; Construction
  367. "[They're] about as useless as all the banks." Southern England; Construction
  368. "They have poor communication and lack understanding of my business activities." Southern England; Human Health and Social Work Activities
  369. "Fine [for my] online account." Southern England; Professional, Scientific and Technical Activities
  370. "Adequate [and] satisfactory. [I've] never had a problem with them at all." Southern England; Financial and Insurance Activities
  371. "Hands off. Non interventionist." Northern England; Construction
  372. "I think they provide a basic service." Northern England; Manufacturing
  373. "In the past good, now non-existent. [I've] had no service from them." Southern England; Construction
  374. "On the whole good but can be costly to use." Southern England; Arts, Entertainment and Recreation
  375. "[I] don't really receive a service, because I'm a small business and lucky I'm in credit. They don't really do anything for me apart from charge me which irritates me because I don't need to do anything with my account, and so I think the charges are too high." Southern England; Professional, Scientific and Technical Activities
  376. "They don't know anything about my business." Southern England; Other Service Activities
  377. "[They are] fast and punctual but charging too much for statements." Southern England; Professional, Scientific and Technical Activities
  378. "Everything I expected and could want." Northern England; Financial and Insurance Activities
  379. "Adequate. [It] provides the basic support." Southern England; Other Service Activities
  380. "[I'm] really feeling different things. It is the most unhelpful organisation on planet earth. Well, speaking from business terms in what they have done to support my business from start up, they have taken more out than I've been able to make in income. No support to a new business at all." Southern England; Administrative and Support Service Activities
  381. "It is very good." Northern England; Human Health and Social Work Activities
  382. "Adequate." Southern England; Information and Communication
  383. "Service is good. [I] can't say anything else." Southern England; Financial and Insurance Activities
  384. "They are not complicated and are very transparent with their terms. Easy to use and friendly customer service." Northern England; Professional, Scientific and Technical Activities
  385. "Excellent. The charges could be lower and I don't have a specific bank manager." Northern England; Administrative and Support Service Activities
  386. "The service received from Barclays Bank is confusing." Southern England; Construction
  387. "It's okay, that's about all I would say on that. I had a falling out with them many years ago." Southern England; Construction
  388. "Reasonable service, but not proactive." Southern England; Construction
  389. "It's quite good. [I'm] kept informed and use [an] online account." Northern England; Construction
  390. "I do most banking online. [They have a] good website that works well. [There is] no personal contact." Southern England; Arts, Entertainment and Recreation
  391. "Very good, [I] only use them for Merchant Services." Northern England; Arts, Entertainment and Recreation
  392. "It is adequate but nothing really more." Southern England; Information and Communication
  393. "They are not particularly good. [They have a] bad attitude towards my business, overall." Southern England; Professional, Scientific and Technical Activities
  394. "The interest rate is consistently high on any product that they offer, and it's higher than they possibly can achieve." Southern England; Other Service Activities
  395. "Very good." Southern England; Professional, Scientific and Technical Activities
  396. "They do not give me hassle and they treat me well. They understand the...nature of my business." Southern England; Information and Communication
  397. "It is reasonably good. [It] makes mistakes but everyone does. Overall, reasonably good." Northern England; Construction
  398. "It's adequate for our needs, it does what I need it to do and I find the online banking services works for me quite well. I don't need a lot of interaction with the bank because the nature of my business does not require it." Northern England; Professional, Scientific and Technical Activities
  399. "Very good." Southern England; Professional, Scientific and Technical Activities
  400. "Sloppy when dealing with disputes. They keep losing information and calling back, [they're] incompetent." Northern England; Other Service Activities
  401. "Satisfactory in personal." Northern England; Arts, Entertainment and Recreation
  402. "Fine." Southern England; Administrative and Support Service Activities
  403. "Good honest service." Wales; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  404. "I'd say adequate, [I] suppose that it suits my needs." Southern England; Manufacturing
  405. "I would say, it is fairly adequate." Northern England; Professional, Scientific and Technical Activities
  406. "Straightforward, exactly what we need." Southern England; Professional, Scientific and Technical Activities
  407. "It is a satisfactory service for my needs." Southern England; Financial and Insurance Activities
  408. "I just have the credit card with them. I don't really use them for anything else." Scotland; Financial and Insurance Activities
  409. "Very basic service." Southern England; Construction
  410. "[I'm] looking to move. [I'm] very unhappy." Northern England; Human Health and Social Work Activities
  411. "Average. They did not give me any change for my business unless I ordered in France, which was inconvenient." Southern England; Education
  412. "Reliable." Southern England; Professional, Scientific and Technical Activities
  413. "Satisfactory service." Southern England; Human Health and Social Work Activities
  414. "Average. It's expensive for what they deliver. That's it." Southern England; Human Health and Social Work Activities
  415. "Adequate." Northern England; Human Health and Social Work Activities
  416. "Not necessary. I'm self employed so I'm just on my own, it's nothing outstanding." Southern England; Other Service Activities
  417. "It gives me what I need. [I] have nothing to complain about, as I haven't contacted them because I have had no business problems." Southern England; Human Health and Social Work Activities
  418. "Telephone banking is excellent. Branch banking is hopeless." Southern England; Administrative and Support Service Activities
  419. "Business HSBC don't do anything." Northern England; Other Service Activities
  420. "Normal, [I] only use them when I have to. [It] costs too much, the charges." Southern England; Other Service Activities
  421. "Adequate." Northern England; Construction
  422. "[I] do not get any service from them." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  423. "I have not had very much experience with them, but generally [it's] alright." Southern England; Arts, Entertainment and Recreation
  424. "It is satisfactory." Northern England; Arts, Entertainment and Recreation
  425. "It's just okay really, they don't phone up or email at all." Southern England; Arts, Entertainment and Recreation
  426. "Okay." Southern England; Arts, Entertainment and Recreation
  427. "Very good, [I'm] always happy. The service I get from Barclays is great." Southern England; Other Service Activities
  428. "[They're] very good. They do what I need them to do." Wales; Professional, Scientific and Technical Activities
  429. "It is adequate. I don't appreciate the constant charges and they tend to be quite high." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  430. "I don't receive any business at all off of them, it's just the card." Wales; Arts, Entertainment and Recreation
  431. "[It's] adequate but expensive for the amount of money I use [with] them. That's it." Southern England; Other Service Activities
  432. "[It's] efficient, [but it] can be slow to deal with." Southern England; Information and Communication
  433. "[They are] good and efficient." Southern England; Construction
  434. "Satisfactory. I haven't actually had to deal with them for some time but when I have they have responded quite favourably." Southern England; Manufacturing
  435. "[They're] excellent. I don't get any aggravation from them. They answer my questions right away. I don't ask anything of them. I'm very happy with the service they provide. [It's] trouble-free." Northern England; Agriculture, Forestry and Fishing
  436. "[They] always provide when needed." Southern England; Real Estate Activities
  437. "[They're] efficient and prompt. If there is a problem, it's dealt with promptly." Southern England; Administrative and Support Service Activities
  438. "[They're] very good and professional." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  439. "Excellent service from a small branch." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  440. "[It's] adequate but the charges could be less." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  441. "[It's] very good, really." Southern England; Construction
  442. "So far they have been very helpful with the things I have put forward, very good." Southern England; Manufacturing
  443. "I had past problems with overdrafts, [them] taking [overdrafts] away without telling me. Other than that they are okay." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  444. "Yes, very good through my local branch." Southern England; Manufacturing
  445. "I think it is a reasonable service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  446. "[They're] average. They offer good customer service when you ask to go into the branch." Northern England; Other Service Activities
  447. "[I am] satisfied with what they have provided me so far." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  448. "Nothing good, nothing bad. Literally, all they've offered is a bank account. I can't say they've opened any doors for me or helped me in any way." Southern England; Accommodation and Food Service Activities
  449. "[They're] adequate, [but] too expensive, particularly with cheques." Northern England; Arts, Entertainment and Recreation
  450. "I'm satisfied with it, but I don't rely on it a lot. They're there if I need them." Northern England; Information and Communication
  451. "[They're] poor. They set up [my] business account, but then [they] didn't ring. [I] waited [until it got] completely out of hand before getting in touch, "shutting [the] door after [the] horse had bolted."" Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  452. "They are reliable, very efficient and very informative." Scotland; Arts, Entertainment and Recreation
  453. "[They are] as good or bad as any other bank. They scam for a long time. [They] can't clear cheques in time." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  454. "[They're] satisfactory." Southern England; Transportation and storage
  455. "It is average." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  456. "Okay, it's just okay. The charges I don't like, but that's what you get. I would say it's okay." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  457. "[They're] dispassionate and efficient. They do a good job but it's [for] businesses not personal." Wales; Arts, Entertainment and Recreation
  458. "Good. [I haven't had] many problems." Southern England; Other Service Activities
  459. "All I use the bank for is a bank. They don't visit me, I don't visit them." Northern England; Administrative and Support Service Activities
  460. "They don't inform me, personally." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  461. "Very good. No major problems." Southern England; Arts, Entertainment and Recreation
  462. "[I am] very happy with them. [I've] never had any problems." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  463. "Reasonable. [I'm] not dissatisfied. [They are] as good as other banks. They're improving." Southern England; Manufacturing
  464. "They are expensive but I have always felt secure with them. They seem to be rock solid. I could get banking cheaper but they are reliable, with lots of branches. Good infrastructure in place." Northern England; Manufacturing
  465. "The only thing to say is that I don't do much with them. It is only the credit card. There is the payment once a month, but no communication." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  466. "Pretty good, but no proper system of finance." Southern England; Real Estate Activities
  467. "I had trouble with them, but they corrected it." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  468. "[They are] excellent." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  469. "The thing is, I bank at a distance, so its very remote. I'm not happy with how you don't have a personal relationship with the bank." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  470. "Overall, pretty good." Northern England; Construction
  471. "[They're] good but expensive." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  472. "[It's] not very good." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  473. "It's not too bad. Average." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  474. "Very good. [I've] been with them for many years." Southern England; Real Estate Activities
  475. "[It's] disappointing." Southern England; Real Estate Activities
  476. "Excellent." Southern England; Agriculture, Forestry and Fishing
  477. "It's very good." Northern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  478. "Pretty good. [If you have] a problem just phone up and ask." Northern England; Other Service Activities
  479. "Not very good. [I] don't find them very helpful." Southern England; Agriculture, Forestry and Fishing
  480. "It is a good service for my needs. It fulfils my needs." Northern England; Human Health and Social Work Activities
  481. "Functional." Northern England; Accommodation and Food Service Activities
  482. "Very good personal contact." Northern England; Agriculture, Forestry and Fishing
  483. "Excellent. I can always speak to someone, whether on the phone, or in branch. Nothing's too much trouble." Northern England; Real Estate Activities
  484. "Usual bank. All about the same." Northern England; Accommodation and Food Service Activities
  485. "Very good, really." Southern England; Construction
  486. "Expensive. [They] charge when I deposit money into my business account." Southern England; Financial and Insurance Activities
  487. "They weren't very good to start with. When I was very small they had a specific problem with the merchant services. They wouldn't give me money for [many] days." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  488. "Satisfactory. It's good for what I need." Northern England; Other Service Activities
  489. "Okay." Northern England; Agriculture, Forestry and Fishing
  490. "It's fine. No problems at all. [I] haven't had to contact them on very many occasions." Northern England; Professional, Scientific and Technical Activities
  491. "They provide the services I need." Southern England; Information and Communication
  492. "Very poor." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  493. "[I] don't really use it. They are just my credit card provider." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  494. "Very satisfied. [They] don't send the statements as often as you like." Southern England; Agriculture, Forestry and Fishing
  495. "It has been satisfactory." Northern Ireland; Human Health and Social Work Activities
  496. "Quite satisfied, as I ask very little help from them." Northern England; Manufacturing
  497. "I think it is fair. I don't think they could do better." Northern England; Agriculture, Forestry and Fishing
  498. "Sort of what I expected." Northern England; Agriculture, Forestry and Fishing
  499. "Second-rate. They've shown me no loyalty whatsoever throughout the years." Northern England; Other Service Activities
  500. "Adequate no more." Northern England; Agriculture, Forestry and Fishing
  501. "Very good, really. They offer [everything] you need and [I'm] very pleased with it." Southern England; Transportation and storage
  502. "It is okay." Southern England; Financial and Insurance Activities
  503. "Generally okay." Southern England; Other Service Activities
  504. "Listening and flexible." Southern England; Agriculture, Forestry and Fishing
  505. "I run the smallest type of business you can have. I don't have any loans or credit, but I get charged for having a business current account. I'd say to other businesses, 'Look around for a free business account, if you can get it.'" Southern England; Other Service Activities
  506. "They've been very prompt in their actions, and reliable. If I make a phone call and ask them a question regarding my account, they've always responded promptly." Southern England; Arts, Entertainment and Recreation
  507. "I am happy with the service in general, how it is and how they co-operate." Northern England; Agriculture, Forestry and Fishing
  508. "Excellent via email." Northern England; Accommodation and Food Service Activities
  509. "They adequately give me everything I need for my small business." Southern England; Construction
  510. "Acceptable." Southern England; Construction
  511. "Overall, they are good." Southern England; Construction
  512. "My needs are so small, I could probably bank anywhere. I find them okay, I've not had any problems." Southern England; Accommodation and Food Service Activities
  513. "They are okay." Southern England; Manufacturing
  514. "Generally good, but banking charges are too high." Northern England; Construction
  515. "Very good. Quick service." Southern England; Construction
  516. "The relationship manager is not helpful. You don't get anything from them. Not a good service." Scotland; Real Estate Activities
  517. "Greedily indifferent. Simply because it is legal, they believe it's moral. In my experience, bank managers are frustrated lawyers." Northern England; Construction
  518. "I have little contact, but they don't call me or show any interest, on a day to day basis." Southern England; Construction
  519. "They are as good as I expect them to be. [It's] not like I have high expectations, though." Southern England; Construction
  520. "They're just there to make money out of you, and [are] not very helpful." Southern England; Construction
  521. "I suppose, like all of them, all's well and good when things are going well, but when things are not going well, it's not very good at all. When you need that extra little bit of support, in addition to your overdraft, they won't provide that. It's hassle." Northern England; Construction
  522. "It's been very good." Northern England; Construction
  523. "They're perfectly adequate for our needs as a business, because we're not looking for finance, being very aggressive in growing in a big way or growing into big profit areas." Southern England; Arts, Entertainment and Recreation
  524. "They are completely overpriced." Northern England; Construction
  525. "It's there for the necessities, [like] when I need to pay for things on credit for 30 days." Southern England; Arts, Entertainment and Recreation
  526. "I am happy, with one exception. I would like to know what happens to my money when it's paid in, until it reaches my account, and so do millions of other people." Northern England; Construction
  527. "The service is very simple to understand, and I've not had any problems with them. An easy service to use." Southern England; Manufacturing
  528. "They are fair, like most banks. They are as good as anyone else." Northern England; Construction
  529. "Good bank. They do everything I want them to do." Southern England; Education
  530. "Great business manager and very accessible." Northern England; Construction
  531. "It is expensive, [with] no customer relations. [It] was not very good, and the bank managers [weren't either]." Northern England; Other Service Activities
  532. "Poor, I don't get any personal service as a business owner." Southern England; Construction
  533. "They are really helpful, and always there." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  534. "Pretty good on their services, but not the best cost wise." Southern England; Manufacturing
  535. "Below average, probably because they are corporate. They may do business that is unethical." Southern England; Accommodation and Food Service Activities
  536. "Service at the branch is good. However, they are increasing my bank charges by 26%, yet, I have been notified that there are bonuses being given to bankers. Because of this I have approached TSB to open an account, and [intend to close] my Barclays account." Southern England; Accommodation and Food Service Activities
  537. "It's an unfortunate necessity." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  538. "Adequate." Southern England; Transportation and storage
  539. "Adequate." Northern England; Transportation and storage
  540. "They provide the necessities, they don't do anything above and beyond." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  541. "It is satisfactory, but since the recession they have been reacting better to their customers." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  542. "Adequate." Northern England; Manufacturing
  543. "Perfectly satisfactory for my needs." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  544. "They were generally good and attentive, but sometimes need a bit of encouragement. For example, occasionally they seem to make mistakes. In particular, [even] if you have spoken to somebody about a potential overdraft that was about to occur, or extra going over the top, you would [still] receive a statement with charges on it." Southern England; Manufacturing
  545. "They're just a bank local to me, and I don't think they are necessarily better or worse than any other bank." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  546. "It's good." Northern England; Transportation and storage
  547. "Does the job." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  548. "Poor. They don’t live in the real world. They have no grasp or perception in my business field. They put obstacles in the way, and don’t appreciate risk-taking." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  549. "Pathetic. I shall be off shortly. They take a week to clear my cheques." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  550. "It is fine, it provides what I need right now." Southern England; Information and Communication
  551. "A bank that just wants your money, basically. Whatever I want to do, they will charge you." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  552. "An outburst of indifference on their part, they are not interested in small businesses at all. I've been with them since [date] and they've never been any help, in all that that." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  553. "Excellent." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  554. "Basically, they reel you in with one thing, and they give you special offers, then they say their targets are not being met. After 6 months are up, out of the blue, they just put the rates up. There are lots of hidden charges, and I really wasn't happy with the way they did business. It was underhand. I'm now stuck with...a higher rate than I had before. Barclays say they're trying to specialise in small businesses, a "big bank trying to help small businesses," but I'm worse off in the long run." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  555. "It provides the services I'm looking for. I know that if I needed additional services, they would be provided to me." Southern England; Transportation and storage
  556. "They give me free banking, subject to me having enough money in the account, [and] as long as that is the way it is, they don't bother me and I don't bother them. My requirements are quite simple. It all runs smoothly." Southern England; Administrative and Support Service Activities
  557. "Have a care, i.e. be careful." Northern England; Information and Communication
  558. "I hardly need to use their services. I just pay money in and take it out, that's all. I don't really feel I can comment on their services." Southern England; Other Service Activities
  559. "Barclays fully meets the banking needs of my business, which are fairly straightforward." Southern England; Professional, Scientific and Technical Activities
  560. "It's adequate, just about." Southern England; Information and Communication
  561. "Well, if you were going to do all your banking business via their online services you should be fine, however if you need to talk to anybody then forget it. It's really poor." Southern England; Information and Communication
  562. "They are fairly efficient, particularly with their online service." Northern England; Professional, Scientific and Technical Activities
  563. "Vary basic. I have no contact with them and non-proactive. They give a basic service. They have offered no support." Southern England; Information and Communication
  564. "My bank is a hassle. I never really speak to anyone, because it's all done." Northern England; Information and Communication
  565. "It's fair to medium. They have known me for a long time." Southern England; Information and Communication
  566. "No issues at all, since I have been with them for [many] years." Northern England; Human Health and Social Work Activities
  567. "It's adequate." Southern England; Administrative and Support Service Activities
  568. "The service is efficient, and any requirements I have are dealt with promptly." Northern England; Accommodation and Food Service Activities
  569. "It's about the minimum that I can get away with. It's about, I need an account to receive payments and make payments from." Scotland; Information and Communication
  570. "They are efficient, an example is when I brought a new set of equipment online. The fraud team called immediately to check if it was a valid transaction." Northern England; Professional, Scientific and Technical Activities
  571. "They are very approachable, and I don't have any problems with them." Northern England; Accommodation and Food Service Activities
  572. "It's just a bank like all the other banks." Southern England; Information and Communication
  573. "Perfectly adequate." Southern England; Information and Communication
  574. "They provide a reasonable service, but not got much to compare them too." Southern England; Information and Communication
  575. "I think initially they were very helpful, but I would say in our second year it has tailed off, and it is just satisfactory." Northern England; Real Estate Activities
  576. "They're friendly, supportive and, on the odd occasion that I have needed help, they have been there for me." Northern England; Professional, Scientific and Technical Activities
  577. "I don’t really have a relationship with them." Northern England; Real Estate Activities
  578. "Just about satisfactory." Southern England; Real Estate Activities
  579. "I don't have any services from them because I don't need them." Southern England; Financial and Insurance Activities
  580. "The online service they offer is very good." Northern England; Financial and Insurance Activities
  581. "Efficient. They respond if I ask." Southern England; Professional, Scientific and Technical Activities
  582. "Satisfactory." Northern England; Construction
  583. "Well, for me, it's just no-frills. I just use it purely for banking, and never have an issue with them." Southern England; Other Service Activities
  584. "The best option available, but it could be improved in certain areas." Southern England; Professional, Scientific and Technical Activities
  585. "They are there when you need them." Southern England; Administrative and Support Service Activities
  586. "Adequate." Southern England; Transportation and storage
  587. "It's satisfactory." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  588. "It does the job." Southern England; Professional, Scientific and Technical Activities
  589. "Fine, in terms of the service." Wales; Professional, Scientific and Technical Activities
  590. "The service is not a problem. It is just okay." Southern England; Transportation and storage
  591. "The online services are fantastic, however, the personal one-to-one service is not good." Southern England; Arts, Entertainment and Recreation
  592. "They are not the cheapest business bank, but [rather] probably the most expensive for business charges." Northern England; Administrative and Support Service Activities
  593. "Good. It could be a lot better. They try and hide key information to make profit, and I don't think that is good." Northern England; Other Service Activities
  594. "Generally good, but for me, their costs are generally too high." Southern England; Professional, Scientific and Technical Activities
  595. "Haven't had any problems." Southern England; Administrative and Support Service Activities
  596. "It is fine." Northern England; Professional, Scientific and Technical Activities
  597. "I never hear from them, and [have] very little contact. Impersonal." Southern England; Real Estate Activities
  598. "Always been helpful when I've needed it. Even if they can't do what I want, they have still been helpful." Northern England; Transportation and storage
  599. "They are capable, but [they] don't set the world on fire." Northern England; Professional, Scientific and Technical Activities
  600. "Adequate." Southern England; Arts, Entertainment and Recreation
  601. "Adequate, since it's not good but not particularly bad." Southern England; Professional, Scientific and Technical Activities
  602. "Average. I'd gladly move and change it." Northern England; Professional, Scientific and Technical Activities
  603. "They are not very efficient. One staff member will tell you one thing, and then another will tell you something entirely different and that their colleague was, in fact, incorrect." Southern England; Professional, Scientific and Technical Activities
  604. "Fine." Northern England; Professional, Scientific and Technical Activities
  605. "They have very little interest in small businesses really. No calls or interest is shown unless we instigate it." Southern England; Education
  606. "Got monthly statements regularly so that was okay. Like all banks, I dealt with a subsidiary, Street, in particular. Because of cutbacks, we lost building societies. I don't think Barclays are any different to the others." Southern England; Manufacturing
  607. "They are a satisfactory provider." Northern England; Professional, Scientific and Technical Activities
  608. "The service we get off them is okay." Wales; Other Service Activities
  609. "Fine." Scotland; Professional, Scientific and Technical Activities
  610. "I find them very thorough and very fair." Southern England; Construction
  611. "Satisfied. Purely a credit card and it works." Scotland; Real Estate Activities
  612. "I am not dissatisfied with Barclays but I would not recommend them. I think there are banks providing better services." Southern England; Professional, Scientific and Technical Activities
  613. "They are just a bank. They just do what they are [there] to do, so no cause for complain." Northern England; Arts, Entertainment and Recreation
  614. "It is efficient and economical." Southern England; Professional, Scientific and Technical Activities
  615. "Very satisfactory." Northern Ireland; Arts, Entertainment and Recreation
  616. "Terrible, as they don't explain why they don't do something, or why they can't help you. When they do explain, it doesn't make logical sense." Southern England; Arts, Entertainment and Recreation
  617. "It provides basic banking services." Southern England; Other Service Activities
  618. "They're very good. They've got lots of branches everywhere and they generally listen to me when I need things." Northern England; Arts, Entertainment and Recreation
  619. "The people at the bottom are fantastic." Northern England; Arts, Entertainment and Recreation
  620. "Adequate." Southern England; Manufacturing
  621. "They're adequate, but I like their Internet banking, which is easy and accessible." Southern England; Construction
  622. "Deplorable. After [many] years of banking, they cancelled our whole account, due to minor lateness in repayment." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  623. "Non-existent services and expensive charges." Southern England; Information and Communication
  624. "Extremely helpful." Southern England; Agriculture, Forestry and Fishing
  625. "They are quite good." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  626. "Helpful and supportive when I took over company." Northern England; Manufacturing
  627. "Satisfactory, that's it." Southern England; Construction
  628. "I've never had a problem at all." Southern England; Construction
  629. "Reliable and understanding." Northern England; Construction
  630. "They were particularly inefficient and unresponsive when responding to a request for a business loan. I do think that it was to do with one individual." Northern England; Real Estate Activities
  631. "Very efficient and friendly for what I need." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  632. "Efficient and very helpful." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  633. "It's just all right, not bad." Southern England; Information and Communication
  634. "They are good." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  635. "Poor. The staff are good but the management is rubbish. We had a deal with Barclays that I got free banking, providing I had a certain amount in my account. I adhered to this, but they removed the free banking anyway." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  636. "Expensive." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  637. "Very poor information given, not always correct." Southern England; Transportation and storage
  638. "They provide the services I need without any problems." Southern England; Information and Communication
  639. "It's okay." Northern England; Professional, Scientific and Technical Activities
  640. "Unsatisfactory customer service, and unsatisfactory at letting you know about new products." Southern England; Other Service Activities
  641. "It's a good service." Southern England; Professional, Scientific and Technical Activities
  642. "I like their online banking, it's easy to use and easily accessible." Northern England; Education