Yorkshire Bank For 10 to 49 Employees

number of ratings
  • over
    49

  • 10 to 49
  • under 10

Business Current Account

Overall Score Attribute Scores Number of Ratings
56%
  • Tailored
  • Fair & Clear
  • Value
  • Informative
  • Available
Average score based on 8 ratings

Products and Services

Product or Service Scores Number of Ratings
Credit Card
Based on 6 ratings
General Business Support
Based on 1 rating
Merchant Services
Based on 1 rating
Deposit or Investment Account
Based on 1 rating

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 2 ratings

All Comments for Selected Business Size

The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).

  • "While the online is a bit difficult, the bank itself is very good. There is never any hassle, everything is clear and easy and everything is straightforward. As I said, the online is a bit back to front." Northern England; Administrative and Support Service Activities
  • "We have, in the past, had a very good relationship with our business manager, and he has always been contactable. Since he left, we have not been given a new business manager. It's a bit annoying to not have that direct link anymore. I now have to go through customer services rather than directly. It has been 2 years now since I have had a real contact with the new manager I apparently have." Northern England; Construction

The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).

  • "[It's] pretty average. [I] cannot elaborate." Northern England; Administrative and Support Service Activities
  • "Very good." Northern England; Wholesale and retail trade, Repair of motor vehicles or motorcycles
  • "I've been with this bank for many years with no complaints. They don't cause me any problems and I don't cause them any." Northern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  • "Well, they look after our money and I don't have any contact with them." Northern England; Real Estate Activities
  • "They provide us with a business account. I am satisfied with their service. Everything is fine." Northern England; Other Service Activities

The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).

  • "Service is poor. Give nothing, take as much as they can." Northern England; Manufacturing
  • "We receive no support at all. Just use the bank to put money in and take money out." Northern England; Construction
  • "Unhelpful and unprofessional." Northern England; Financial and Insurance Activities