TSB For 10 to 49 Employees
Business Current Account
| Overall Score | Attribute Scores | Number of Ratings |
|---|---|---|
| 32% |
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Products and Services
| Product or Service | Scores | Number of Ratings |
|---|---|---|
| Credit Card |
|
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| Loan |
|
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| Asset Finance |
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Credit Approachability
| Overall Score | Number of Ratings | |
|---|---|---|
| We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this. |
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All Comments for Selected Business Size
The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).
- "Very good. If I didn't like them, I wouldn't be with them. Transactions are easy and staff are all very helpful."
The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).
- "Difficult to say, don't have much communication with them. I just have a bank account because I have to."
- "They provide a good local service, accessible when you need them, and once again their Internet banking service is easy to use."
- "Slow."
The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).
- "They hold my money. When I joined the business with Lloyds TSB, there was all this thing about for the journey and that sort of stuff. Since running the business, which is now 4 years old, we've still not had a phone call from TSB. So, they don't communicate with us."
- "Very poor service, [they] can't help in any [way]. [They] actively don't want to help you, but will take high fees."
- "Poor. They only just switched from Lloyds and they don't pay interest. I have to pay for cheques. Unsatisfactory generally for an older person."
- "Crap. We can't have a debit card. They won't accept cheques with our trading name on them."