Metro Bank For 10 to 49 Employees
Business Current Account
| Overall Score | Attribute Scores | Number of Ratings |
|---|---|---|
| 66% |
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Products and Services
| Product or Service | Scores | Number of Ratings |
|---|---|---|
| Deposit or Investment Account |
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| Payment & Transaction Services |
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| General Business Support |
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| Merchant Services |
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| Invoice Finance |
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Credit Approachability
| Overall Score | Number of Ratings | |
|---|---|---|
| We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this. |
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All Comments for Selected Business Size
The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).
The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).
- "They are excellent. They are open seven days of the week, which is very important as we can bank on a Sunday. However their online banking is poor. There are only a few branches in London, they need to branch out."
- "Their service is excellent due to the long opening hours."
- "A little poor to react to the business's needs, but personally I think that's because they're a newish bank and still ironing out problems."
The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).
- "A, it is very expensive. B, they keep raking hidden charges onto us. You ask them to do things and they don't do it. They say, "We will do it next month." They don't do it. They don't follow requests."