Coutts & Company For 10 to 49 Employees
Business Current Account
| Overall Score | Attribute Scores | Number of Ratings |
|---|---|---|
| 76% |
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Products and Services
| Product or Service | Scores | Number of Ratings |
|---|---|---|
| General Business Support |
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| International Trade Finance & Support |
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| Commercial Mortgage |
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| Payment & Transaction Services |
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| Credit Card |
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| Foreign Currency Services |
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| Loan |
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| Insurance |
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| Deposit or Investment Account |
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Credit Approachability
| Overall Score | Number of Ratings | |
|---|---|---|
| We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this. |
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All Comments for Selected Business Size
The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).
- "The banking services are personalised, and they are always happy to help."
- "It's good, and whenever you call them for support that answer straight away. The bank manager will respond straight away when you email him."
The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).
- "A good, strong, personal service."
- "The big advantage with Coutts is that [in] the ten years we've been with them, we've only had two bank managers, so you do build up a personal relationship. I would say that is their big selling point. The online banking is good, they simplified it."
The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).
- "Adequate and normal banking. They don't do anything especially well."