Clydesdale Bank For 10 to 49 Employees

The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).

• "The service is satisfactory." Scotland; Manufacturing
• "Good service, online goes down a lot." Southern England; Financial and Insurance Activities
• "[It's] adequate." Scotland; Manufacturing
• "It's more than adequate. We've had no problems, to be fair." Scotland; Arts, Entertainment and Recreation
• "It's generally very good. We have a business bank manager who is accessible, which isn't usually the case with other banks." Scotland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
• "Normally have [a] good relationship, but the climate has changed and not so willing to help." Scotland; Real Estate Activities
• "Satisfactory. We don't have many dealings with them." Scotland; Construction
• "Very good. No real issues. Online works well, and is straightforward to use. Would currently recommend Clydesdale." Southern England; Other Service Activities
• "We have used them for a long time they do what we want them to do. Perfectly happy with them." Scotland; Professional, Scientific and Technical Activities
• "We have a very good service. We've got a good relationship with our service manager." Scotland; Manufacturing
• "It used be very good, then it was pretty poor, and now it has improved again. Because we are quite stable, there is not a lot of contact or need to contact." Scotland; Manufacturing
• "I would say they're average. Nothing spectacular." Scotland; Accommodation and Food Service Activities
• "Excellent as start up and not so good to move as business grows." Scotland; Professional, Scientific and Technical Activities
• "It's not excellent. It serves a purpose but it's not the best." Scotland; Construction
• "They are good. The thing is, we have known them and worked with them for a long time, so we have a personal service with them. The thing I don't like is the online banking is not so great." Scotland; Transportation and storage
• "Very reasonable and cooperative, and considerate." Scotland; Accommodation and Food Service Activities

The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).

• "Poor." Southern England; Professional, Scientific and Technical Activities
• "Extremely poor. [They] do not support, especially small businesses. They are very risk oversee." Scotland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
• "We have to bank with Clydesdale. They are just as good and bad as the others." Scotland; Manufacturing
• "They are absolutely appalling." Northern England; Transportation and storage
• "Day-to-day they're okay, but on the long term loan they're a pain. They want us to revalue the property and it's going to cost us £3,000, which is money down the drain." Southern England; Arts, Entertainment and Recreation
• "I was not impressed by the service we received, and also when we were switching bank accounts, we [were] not contacted by Clydesdale to ask why we were leaving." Scotland; Wholesale and retail trade, Repair of motor vehicles or motorcycles