TSB For 10 to 249 Employees

Business Current Account

Overall Score Attribute Scores Number of Ratings
25%
  • Tailored
  • Fair & Clear
  • Value
  • Informative
  • Available
Average score based on 3 ratings

Products and Services

Product or Service Scores Number of Ratings
Loan
Based on 1 rating
Merchant Services
Based on 1 rating
Payment & Transaction Services
Based on 1 rating
Deposit or Investment Account
Based on 3 ratings
Foreign Currency Services
Based on 1 rating
International Trade Finance & Support
Based on 1 rating
General Business Support
Based on 2 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 1 rating

All Comments for Selected Business Size

  1. "They hold my money. When I joined the business with Lloyds TSB, there was all this thing about for the journey and that sort of stuff. Since running the business, which is now [x] years old, we've still not had a phone call from TSB. So, they don't communicate with us."
  2. "Very poor service, [they] can't help in any [way]. [They] actively don't want to help you, but will take high fees."
  3. "It was better to start with, but not now."
  4. "It is non-commercial. They are out of touch, over priced and a disgrace, from a small business' point of view."
  5. "Average, because they are not as good as Clydesdale or Barclays."