Santander For 10 to 249 Employees

Business Current Account

Overall Score Attribute Scores Number of Ratings
57%
  • Tailored
  • Fair & Clear
  • Value
  • Informative
  • Available
Average score based on 9 ratings

Products and Services

Product or Service Scores Number of Ratings
Loan
Based on 5 ratings
Commercial Mortgage
Based on 3 ratings
Deposit or Investment Account
Based on 7 ratings
Credit Card
Based on 3 ratings
Merchant Services
Based on 3 ratings
Asset Finance
Based on 1 rating
General Business Support
Based on 2 ratings
Payment & Transaction Services
Based on 1 rating

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 19 ratings

All Comments for Selected Business Size

  1. "They provide basic services. That's it." Southern England; Construction
  2. "We only use it to hold our shops accounts who are not represented locally by the Bank of Scotland." Scotland; Human Health and Social Work Activities
  3. "They offer the bare minimum support." Southern England; Professional, Scientific and Technical Activities
  4. "They are helpful." Southern England; Real Estate Activities
  5. "[I'm] not satisfied or dissatisfied but they are okay." Wales; Human Health and Social Work Activities
  6. "Fairly basic provision which is simple and easy and works well." Northern Ireland; Manufacturing
  7. "They're excellent and proactive." Southern England; Information and Communication
  8. "Quite good. [It's] not much different from other banks really. They have decent people." Southern England; Construction
  9. "Satisfactory." Scotland; Construction
  10. "Again, not much reason to contact, because we've never had any problems." Southern England; Other Service Activities
  11. "[They're] inadequate...I wouldn't recommend them to anyone." Scotland; Accommodation and Food Service Activities
  12. "Keen to support." Wales; Professional, Scientific and Technical Activities
  13. "[They're] fast and efficient. My experience is pretty limited because I don't have any problems with them, and if I do I call them up and they're fast and efficient at solving it." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  14. "[It's] poor." Southern England; Real Estate Activities
  15. "They are keen to grow their business portfolio. They offer very competitive fees and rates. They are trying hard at the moment. Barclays offer rubbish rates so that's why we've changed to Santander." Southern England; Agriculture, Forestry and Fishing
  16. "Just fair. If you are buying property to expand your business, they don't want to know. If you are buying a vehicle, they will chop your hand off." Northern England; Transportation and storage
  17. "Not as good as I thought it would be, because we have to put cheques through the cash point." Southern England; Transportation and storage
  18. "Reasonably competitive deposit rates." Northern England; Real Estate Activities
  19. "Not very helpful in supporting me, and small businesses, for [a] short-term financial overdraft. They are not being very helpful." Southern England; Human Health and Social Work Activities
  20. "Just satisfactory." Northern Ireland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  21. "They're okay, but they [have] got some strange rules about when money is cleared." Southern England; Accommodation and Food Service Activities
  22. "Very good, for example with the assigned manager." Southern England; Human Health and Social Work Activities
  23. "Perfectly adequate for what we use it for." Northern England; Financial and Insurance Activities
  24. "Total lack of support and communication. I would give them zero on everything." Northern England; Administrative and Support Service Activities
  25. "Quick to respond to requests and relaying information." Northern England; Human Health and Social Work Activities