Barclays Bank For 10 to 249 Employees

Business Current Account

Overall Score Attribute Scores Number of Ratings
66%
  • Tailored
  • Fair & Clear
  • Value
  • Informative
  • Available
Average score based on 96 ratings

Products and Services

Product or Service Scores Number of Ratings
Credit Card
Based on 85 ratings
General Business Support
Based on 26 ratings
Payment & Transaction Services
Based on 25 ratings
Commercial Mortgage
Based on 13 ratings
International Trade Finance & Support
Based on 5 ratings
Merchant Services
Based on 37 ratings
Loan
Based on 27 ratings
Foreign Currency Services
Based on 18 ratings
Invoice Finance
Based on 9 ratings
Insurance
Based on 4 ratings
Asset Finance
Based on 4 ratings
Deposit or Investment Account
Based on 45 ratings
Interest Rate Hedging Instruments
Based on 4 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 32 ratings

All Comments for Selected Business Size

  1. "I know them all, and if anything goes wrong with NatWest, I would go straight to Barclays." Southern England; Human Health and Social Work Activities
  2. "They offer a 'can do' approach with businesses." Southern England; Professional, Scientific and Technical Activities
  3. "Happy with the services." Northern England; Real Estate Activities
  4. "I get very good service." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  5. "It's ok." Northern England; Other Service Activities
  6. "Efficient. Never had a problem with them." Southern England; Construction
  7. "Excellent relationship with the manager. Effective online banking but some services could be improved." Southern England; Education
  8. "Not really impressed. All banks are the same." Southern England; Transportation and storage
  9. "More than adequate." Northern England; Construction
  10. "Adequate. Only use this for savings. I don't use it very much." Southern England; Human Health and Social Work Activities
  11. "We do not have a commercial manager any more. We have four or five people we communicate with." Southern England; Real Estate Activities
  12. "[They are] reasonable and good most of the time." Southern England; Real Estate Activities
  13. "The service is okay." Southern England; Education
  14. "They provide a moderate service." Northern England; Human Health and Social Work Activities
  15. "Very satisfied and helpful." Southern England; Human Health and Social Work Activities
  16. "I do not use this service frequently." Southern England; Real Estate Activities
  17. "I have had an HSBC account in the past. Barclays is marginally better than HSBC, I would say. It provides more information on their accounts." Southern England; Human Health and Social Work Activities
  18. "It is a satisfactory service." Southern England; Construction
  19. "Has been very good. Been with them for seven years. No problems." Southern England; Administrative and Support Service Activities
  20. "Average. All the same." Southern England; Other Service Activities
  21. "They give us the response we need." Southern England; Construction
  22. "Covers all I need. Excellent service." Northern England; Construction
  23. "Very efficient." Northern England; Financial and Insurance Activities
  24. "Very good staff, are excellent, very helpful." Northern England; Transportation and storage
  25. "Barclays are always there when we need them." Southern England; Arts, Entertainment and Recreation
  26. "Straightforward and it works no problems at all." Southern England; Information and Communication
  27. "Very helpful on the phone." Wales; Manufacturing
  28. "Very good." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  29. "Fine. They gave me an overdraft when I needed it." Southern England; Manufacturing
  30. "They do what they say on the tin." Southern England; Professional, Scientific and Technical Activities
  31. "They are okay." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  32. "The service completely depends on the personnel we are dealing with and has varied from poor to excellent." Southern England; Professional, Scientific and Technical Activities
  33. "I lost millions because of Barclays Bank. My business would have been in a different position if not for them and management doesn't exist, as [if] we are just a number." Southern England; Accommodation and Food Service Activities
  34. "They are very satisfactory." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  35. "It's okay." Southern England; Transportation and storage
  36. "They are efficient and supply what we need. We have good support and they don't overdo the paperwork." Wales; Information and Communication
  37. "Not very helpful." Southern England; Financial and Insurance Activities
  38. "[It's] adequate. It fulfils the purpose. It is not exceptional in any way." Scotland; Construction
  39. "So far they have been very supportive and helpful with the transfer of banking services and with [the] financial support they provided to the company." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  40. "They are absolutely rubbish." Scotland; Manufacturing
  41. "We have not [had] much to do with them." Northern England; Other Service Activities
  42. "The services are of a reasonable level." Wales; Manufacturing
  43. "Ok. We don't need much help. We have no complaints." Southern England; Construction
  44. "Professional banking services." Southern England; Information and Communication
  45. "Far as I am aware, all the dealings with the bank have been satisfactory." Wales; Construction
  46. "Very dynamic and hands on." Southern England; Construction
  47. "It's limited as they won't lend [as] much as we want." Northern England; Manufacturing
  48. "They provide the services we require and we are fairly satisfied with them." Southern England; Manufacturing
  49. "It's just adequate for our needs." Southern England; Education
  50. "Very good. Meets all of our needs." Northern Ireland; Accommodation and Food Service Activities
  51. "it is fine. It is exactly what my business needs." Southern England; Arts, Entertainment and Recreation
  52. "It's good. I'm happy." Southern England; Transportation and storage
  53. "We don't have any dealings with them. We just have the credit card and that's it." Southern England; Manufacturing
  54. "It is relatively minimal." Northern England; Professional, Scientific and Technical Activities
  55. "Adequate if you know what you are asking for." Southern England; Professional, Scientific and Technical Activities
  56. "It is very poor. Whenever I interact with them it takes such a long time to do anything." Southern England; Agriculture, Forestry and Fishing
  57. "They're there if we need them and allow us to operate on a day-to-day basis." Southern England; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  58. "They perform above and beyond customer care." Southern England; Information and Communication
  59. "[I'm] very happy with [the] service they provide." Southern England; Accommodation and Food Service Activities
  60. "Impersonal." Northern England; Arts, Entertainment and Recreation
  61. "[The] service [is] really good. [They're] always happy to help and get issues resolved." Southern England; Professional, Scientific and Technical Activities
  62. "It is okay." Northern England; Other Service Activities
  63. "I think they are practical." Southern England; Human Health and Social Work Activities
  64. "I think it's excellent." Southern England; Human Health and Social Work Activities
  65. "[They are] unhelpful. [They provide] no support." Southern England; Human Health and Social Work Activities
  66. "Average. Their service has let me down a couple of times." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  67. "[They] provide the bare minimum, but they do that well." Southern England; Professional, Scientific and Technical Activities
  68. "[They're] good enough." Southern England; Accommodation and Food Service Activities
  69. "[They're] excellent. We've never had any problems with the online banking. If you need to get hold, if you've got a problem, they can sort it out very quickly. That's why we've banked with them for so many years. It's quality service." Northern England; Accommodation and Food Service Activities
  70. "[The] business manager is excellent. [The] call centre [is] not so excellent." Northern England; Manufacturing
  71. "They need me and I need them!" Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  72. "[It] needs improvement in their communication to their business banking customers, which is very poor." Southern England; Human Health and Social Work Activities
  73. "[They are] as expected." Wales; Information and Communication
  74. "[I'm] happy with it." Northern England; Other Service Activities
  75. "[They're] adequate." Southern England; Other Service Activities
  76. "[They] do what they do well, but simply requirement." Southern England; Information and Communication
  77. "Loyalty counts for nothing. [I've] been with them for [many] years and they treat us as a start-up." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  78. "[They are] good for my needs. [We've had a] long term relationship for [many] years." Southern England; Professional, Scientific and Technical Activities
  79. "[It] fulfils the needs of the business." Southern England; Education
  80. "It is slow and old-fashioned but it works." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  81. "[They're] very good, approachable, they handle any issues quickly, [and they] deal with them straight away." Northern England; Information and Communication
  82. "[It's] expensive. They never reacted. [They weren't] interested enough. [There was] little interaction, so [I] shifted to NatWest, this month." Southern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  83. "Comprehensive. Barclays are good with business services. The contact I have with them is satisfactory. We recently migrated to a new banking system, it's difficult to use. I have a personal account with Barclays and I'm not too happy." Southern England; Agriculture, Forestry and Fishing
  84. "We don't receive a service. I don't consider the card…a banking service." Northern England; Manufacturing
  85. "We're quite happy. The service meets our needs." Southern England; Manufacturing
  86. "It's probably the same as the other main banks." Southern England; Manufacturing
  87. "[They are] very good, because they are very reactive and proactive. They help you out." Scotland; Mining & quarrying: Electricity, Gas and Air Conditioning Supply, Sewerage & Waste Management
  88. "Pretty good. [They] implemented [a] new finance system. They were very good at that." Northern England; Construction
  89. "Overall very satisfied. They have great communication." Northern England; Accommodation and Food Service Activities
  90. "It is adequate." Northern England; Transportation and storage
  91. "We have a close relationship with them." Northern England; Manufacturing
  92. "They are paying few people too much money, employees." Southern England; Arts, Entertainment and Recreation
  93. "It's very good. I just think the overall package is good." Southern England; Arts, Entertainment and Recreation
  94. "Our relationship manager is very pleasant. They are very good at resolving all of our banking problems." Southern England; Administrative and Support Service Activities
  95. "We have a good relationship with our business support manager." Southern England; Financial and Insurance Activities
  96. "The people are helpful but the paperwork is restrictive. We have just changed from RBS to Barclays and it's been very difficult." Southern England; Professional, Scientific and Technical Activities
  97. "Mainly efficient and accurate, with occasional issues, but it's usually resolved fairly quickly." Northern England; Education
  98. "Good." Southern England; Human Health and Social Work Activities
  99. "Average." Wales; Accommodation and Food Service Activities
  100. "It suits our needs." Southern England; Other Service Activities
  101. "Disappointing interest rate swap. [We were] miss sold the policy." Southern England; Arts, Entertainment and Recreation
  102. "They are very satisfactory. They provide a good service for my business." Northern England; Transportation and storage
  103. "Excellent, providing you don't use the same bank for loans. Never borrow money from institutions you rely on, on a day-to-day basis." Northern England; Transportation and storage
  104. "Very efficient in anything we need from them, and they do it quickly, never with any problems." Northern England; Education
  105. "It's adequate." Southern England; Education
  106. "We have a good relationship team, but sometimes the local branch can get tied up with bureaucracy." Northern England; Real Estate Activities
  107. "It's the relationship you have them." Southern England; Accommodation and Food Service Activities
  108. "I just get a normal service." Northern England; Professional, Scientific and Technical Activities
  109. "Adequate for our needs." Southern England; Manufacturing
  110. "I have recommended them to many people already. It's local, and has always worked for me." Southern England; Accommodation and Food Service Activities
  111. "Adequate and efficient, just the general service level. It's probably a branch level." Southern England; Arts, Entertainment and Recreation
  112. "Meets all our needs." Southern England; Professional, Scientific and Technical Activities
  113. "Draconian because in one go, they removed development finance for property development without notice." Southern England; Construction
  114. "It's nothing spectacular." Northern England; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  115. "They are very efficient and supportive." Southern England; Administrative and Support Service Activities
  116. "It's excellent, all-round service, and we're given support when required. Transactions are much easier with Barclays, than out previous bank." Wales; Professional, Scientific and Technical Activities
  117. "Very efficient and well organized." Southern England; Education
  118. "They are extremely efficient and helpful. They go out of their way to help." Northern England; Human Health and Social Work Activities
  119. "Helpful and efficient." Southern England; Transportation and storage
  120. "Standard facility as good as any other bank. Nothing exceptional but reasonable." Southern England; Accommodation and Food Service Activities
  121. "Very good service. Very adaptable, and understands our business needs." Northern England; Financial and Insurance Activities
  122. "We get a very average service from them." Northern England; Construction
  123. "They take the trouble to understand the business and its financial needs." Southern England; Other Service Activities
  124. "It's just okay." Southern England; Construction
  125. "Supportive at times, and at other times not interested." Northern England; Human Health and Social Work Activities
  126. "It is satisfactory." Wales; Accommodation and Food Service Activities
  127. "The service is minimal." Southern England; Human Health and Social Work Activities