Bank of Scotland For 10 to 249 Employees

Business Current Account

Overall Score Attribute Scores Number of Ratings
55%
  • Tailored
  • Fair & Clear
  • Value
  • Informative
  • Available
Average score based on 20 ratings

Products and Services

Product or Service Scores Number of Ratings
Commercial Mortgage
Based on 4 ratings
Insurance
Based on 1 rating
Credit Card
Based on 14 ratings
General Business Support
Based on 8 ratings
Merchant Services
Based on 7 ratings
Payment & Transaction Services
Based on 6 ratings
Foreign Currency Services
Based on 4 ratings
Asset Finance
Based on 2 ratings
Loan
Based on 5 ratings
Deposit or Investment Account
Based on 14 ratings
Interest Rate Hedging Instruments
Based on 2 ratings
Invoice Finance
Based on 2 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 3 ratings

All Comments for Selected Business Size

  1. "The online facility relating to credit card is not good." Southern England; Education
  2. "The service is adequate. Responds back in good time. Internet banking is good." Scotland; Human Health and Social Work Activities
  3. "The service is satisfactory." Southern England; Human Health and Social Work Activities
  4. "The service is adequate. Nothing extra than that." Southern England; Construction
  5. "Adequate." Southern England; Administrative and Support Service Activities
  6. "They are useless." Southern England; Real Estate Activities
  7. "The service element is fine. However, the actual cost of acquiring finance is way too high." Scotland; Construction
  8. "I would say it is [an] adequate service. It meets our needs." Northern England; Professional, Scientific and Technical Activities
  9. "They are alright. They provide a standard service." Scotland; Manufacturing
  10. "The bank meets our needs." Scotland; Agriculture, Forestry and Fishing
  11. "It is a good service. We have never had any problems." Southern England; Construction
  12. "Good service, [I'm] unable to elaborate." Northern England; Professional, Scientific and Technical Activities
  13. "It is reasonable. I like that it is a small branch. They are very friendly, but did not lend us any money." Scotland; Wholesale and Retail trade, Repair of motor vehicles or motorcycles
  14. "Fine. [There have been] no issues. [There's] not much contact with them." Southern England; Other Service Activities
  15. "I am satisfied with the level of service they offer. The good thing is that you can always ring the bank manager, discuss and talk with a person. That's it." Southern England; Agriculture, Forestry and Fishing
  16. "[It's] good. Needs are being met." Scotland; Construction
  17. "Always helpful when we need them." Northern England; Professional, Scientific and Technical Activities
  18. "I don't get much, because I do not need anything." Scotland; Construction
  19. "Satisfactory." Scotland; Arts, Entertainment and Recreation
  20. "Quite happy because [it] fulfils all business needs." Scotland; Real Estate Activities
  21. "They are satisfactory. The account runs very well. They don't provide any overdraft facility, which is disappointing." Scotland; Manufacturing
  22. "Reasonable good service, and a responsive relationship team." Northern England; Real Estate Activities
  23. "Prompt and accurate. They always respond well to any queries we have." Northern England; Professional, Scientific and Technical Activities
  24. "Average." Scotland; Education
  25. "Provide us with a relatively good service." Scotland; Human Health and Social Work Activities
  26. "The service works well provided nothing unusual is required." Scotland; Financial and Insurance Activities
  27. "I would say the service is remote, not particularly helpful and shows a lack of understanding of our business." Northern England; Other Service Activities