Northern Bank For 1 to 9 Employees

number of ratings
  • over
    49

  • 10 to 49
  • under 10

Business Current Account

Overall Score Attribute Scores Number of Ratings
54%
  • Fair & Clear
  • Tailored
  • Value
  • Available
  • Informative
Average score based on 6 ratings

Products and Services

Product or Service Scores Number of Ratings
Loan
Based on 1 rating
Commercial Mortgage
Based on 1 rating
Asset Finance
Based on 1 rating
Insurance
Based on 1 rating
Foreign Currency Services
Based on 1 rating
General Business Support
Based on 1 rating
Deposit or Investment Account
Based on 2 ratings
Credit Card
Based on 2 ratings

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 1 rating

All Comments for Selected Business Size

The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).

  • "Very friendly, if you want anything they will give you it."

The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).

  • "Detached, but okay if I ever needed help."
  • "Very good."
  • "I'm very happy. They are not hammering me. They don't give me any hassle. I can talk to them. Overdraft easy to pay off."
  • "I think they do an adequate job, but I would say we could use more support because very recently we were looking to do a large investment, and got no feedback, support, advice or anything else from our own bank. We do have a relationship manager, who is always available, but not necessarily effective. However, he's not our decision maker, and had to put things through other channels."

The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).

  • "They could give you more for the business account. They don't offer good customer service. They don't have any branches available for me at all."
  • "They're expensive for what you get. They routinely made errors in terms of my account. Very flexible in terms of foreign exchange."