Nationwide For 1 to 9 Employees

The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).

• "Never found a fault with them, excellent service." Southern England; Administrative and Support Service Activities
• "Just good quality service." Southern England; Construction
• "Good all-round service." Southern England; Transportation and storage
• "They're competent. They hardly make any mistakes, only about once or so. I'm satisfied with them. I think they're pretty competent but it's only a basic service I use, because I'm not borrowing money." Southern England; Arts, Entertainment and Recreation
• "Very good. Quick and professional." Northern England; Information and Communication
• "Really pretty good. They're very nice when you walk in with a stack of cheques." Northern England; Education
• "Fortunately they have a lot of branches. The branch which is closest to me is quite busy, and I don't like queuing up for up to 20 minutes. I have to go to other branches in order to not have to wait around for long to carry out the services I need." Southern England; Wholesale and retail trade, Repair of motor vehicles or motorcycles
• "Well, you can always get appointments when you want them, and they're always very helpful, and always give you advice even when you haven't asked for it. Such as new products that may be useful. I've got ISA's, and they suggest a better one for you. I tick two boxes and it's done." Southern England; Agriculture, Forestry and Fishing