Metro Bank For 1 to 9 Employees

number of ratings
  • over
    49

  • 10 to 49
  • under 10

Business Current Account

Overall Score Attribute Scores Number of Ratings
66%
  • Fair & Clear
  • Tailored
  • Value
  • Available
  • Informative
Average score based on 6 ratings

Products and Services

Product or Service Scores Number of Ratings
Loan
Based on 1 rating
Commercial Mortgage
Based on 1 rating
Foreign Currency Services
Based on 1 rating
Deposit or Investment Account
Based on 2 ratings
Merchant Services
Based on 1 rating
General Business Support
Based on 1 rating

Credit Approachability

Overall Score Number of Ratings
We asked anyone who had approached the bank in the last 12 months (informally or formally) to discuss taking out a loan, overdraft or other form of credit – regardless of the outcome – and how satisfied they were with the way the bank handled this.
Based on 5 ratings

All Comments for Selected Business Size

The below comments were given by respondents who gave the bank a high overall score (see glossary for more details).

  • "It's excellent on everything."
  • "Very friendly and personalised service."
  • "They answer the phone and that is all you need to know. Very helpful, very approachable. Treat you like a human being."

The below comments were given by respondents who gave the bank a medium overall score (see glossary for more details).

  • "We only use them for US dollar deposits. I find them very efficient and helpful."
  • "They are quite helpful and easier to deal with than high street mains."
  • "It's the bank which is open for longer hours, seven days a week, more customer service and personal banking."

The below comments were given by respondents who gave the bank a low overall score (see glossary for more details).

  • "It is a waste of time, because they promise me so many things, but ultimately provide me with hardly anything."